FIELD SERVICE ENGINEER / TECHNICAL SUPPORT OFFICER

About Company:

Powerex Limited is a reputable company that provides electrical and power services in Nigeria. With our team of competent staff, we serve our clients by combining good customer service with sound technical skills. Our responsiveness and professionalism uniquely endear us to our growing clientele. We appreciate that high-quality power availability means a lot to your business, which is what we are set to ensure. Your electric power concerns are safe in our hands; you may confidently go to sleep. You would find our partnership more rewarding than you thought. We are focused on strengthening relationships with our customers and leading global solutions vendors, ensuring that we continually provide cutting-edge technology solutions with the highest quality of service delivery, exceeding our customers' expectations. We welcome you to our world where we attentively listen to and appreciate your needs, and are always willing to meet and exceed your expectations cost-effectively and efficiently

Job Description:

• To provide technical support services for troubleshooting, repair, and maintenance of Automatic Voltage Regulator (AVR), Uninterruptible Power Supplies (UPS), and related equipment, while ensuring adherence to internal quality control standards.

Responsibilities

• Participate in daily toolbox meetings to align team objectives and HSE protocols.
• Perform assessment and routine inspections on facility generators, AVRs, UPS units, and other electrical infrastructure.
• Troubleshoot and repair electrical and power system faults, including replacement of components such as capacitors, boards, and cables.
• Conduct field visits to client sites for fault calls and inspections, documenting observations and taking corrective actions.
• Ensure safety and proper configuration of electrical installations, including server rooms and office outlets.
• Support infrastructure maintenance, such as power outlet installations and gate automation systems.
• Communicate technical findings and service needs with internal teams and external clients.
• Liaise with HR and administrative departments for official documentation and personal record updates.
• Maintain accurate records of repairs, components used, and issues encountered.
• Ensure appropriate power systems and solutions design with simplified drawings.
• Service level agreement (SLA) implementation and monitoring.

Requirements:

• Degree in Electrical Engineering.

Experience:

• Minimum of 5 years of experience.

Other Requirement:

• Candidate must be willing to travel.

Qualifications and Skills:

• Proficient in UPS systems troubleshooting and repair
• AVR diagnostics and component replacement
• Electrical and electronic fault detection
• Spares identification and technical part matching
• Workshop repair procedures
• Quality control and assurance testing
• Problem-solving and root cause analysis
• Time management and prioritization
• Technical documentation and reporting
• Client communication and professional conduct
• Adaptability in dynamic field environments
• Collaboration with cross-functional teams (inventory, procurement, repair units)
• Multimeter and diagnostic tools
• UPS testing equipment
• Soldering tools and repair kits

Salary

Application Closing Date: 27th June, 2025

Application Instructions:

Interested and qualified candidates should send their CVs to: careers@powerex-limited.com using the Job Title as the subject of the mail.