SALES & CUSTOMER SERVICE REPRESENTATIVE AT MOJEC/CLOU METERS COMPANY | SALES & CUSTOMER REP JOBS IN LAGOS

About Company:

MOJEC Power is ranked in the top 3 Nigerian Companies operating in the power sector. Mojec Power is the leading electricity contractor to African Governments on Power Generation, Transmission and Distribution Projects. MOJEC is chiefly known on the continent as a market leader and innovator in metering. 

Job Description:

We are seeking a high-energy Sales & Customer Service Representative to drive the adoption of our 5kW and 10kW Solar Home Systems (SHS). In Nigeria's evolving energy landscape, you aren't just selling a product; you are providing energy independence. Your mission is to generate high-quality leads, qualify them based on technical energy needs, and guide them through the conversion funnel.

The ideal candidate blends a hunter’s mindset for outbound sales with the empathy of a customer success professional. You will be the first point of contact, helping families and businesses transition to renewable energy by simplifying complex technical specifications into clear, value-driven solutions.

Requirements:

1. Lead Engineering & CRM Management

• Outbound Engagement: Execute strategic outbound call campaigns to prospective and existing customers to promote solar solutions.

• Lead Qualification: Assess prospects based on energy consumption patterns, roof space (where applicable), and financial affordability.

• Pipeline Integrity: Maintain meticulous records of lead status and customer interactions using CRM tools or MS Excel.

2. Technical Sales Consultation

• Load Assessment: Evaluate customer load requirements (appliances, peak usage) to recommend the optimal 5kW or 10kW configuration.

• Product Education: Explain system specifications—including inverter efficiency, battery cycles, and solar panel degradation—in easy-to-understand language.

• Solution Mapping: Address technical objections regarding installation requirements and maintenance to build customer confidence.

3. Conversion & Performance Excellence

• Deal Closure: Follow up consistently on qualified leads to drive conversions and ensure a smooth handover to the technical installation teams.

• Market Insights: Provide data-driven feedback on customer demand trends and frequently asked technical questions to help refine marketing strategies.

• Target Achievement: Consistently meet or exceed daily outbound call volumes and monthly conversion quotas.

Qualifications and Skills:

Professional Profile

Education: Bachelor’s Degree in Sales, Marketing, Business Administration, or a related field.

Experience: 2–4 years of experience in sales or customer service, preferably within the Renewable Energy or Power sector.

Technical IQ: Strong proficiency in MS Excel (for lead tracking) and a solid understanding of Nigeria’s power sector dynamics.

Preference: Female candidates are preferred to maintain a balanced gender representation within the team.

Core Competencies

Persuasive Communication: Ability to build rapport quickly and handle objections with poise.

Technical Aptitude: Ability to learn and explain solar technicalities (Inverters, PPS, Lithium-ion batteries) accurately.

Self-Motivation: A target-driven mindset with the ability to work independently with minimal supervision.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their Applications and Resume to: hr@mojec.com and copy: adewumi@mojec.com using the Job Title as the subject of the email.