CUSTOMER SERVICE REPRESENTATIVE AT EQUINOXX POWER ENGINEERING LIMITED | CUSTOMER SERVICE REPRESENTATIVE JOBS IN LAGOS

About Company:

Equinoxx Power Engineering Limited - Perkins Generator, FG wilson UK, Power Transformer has given Equinoxx Power Engineering as an engineering support and sales company which specialty in Engineering Services, Sales & Servicing of Generators,Heavy duty equipment,Power systems, Inverter, Transformers sales and installations, Safety, Cooling and Air conditional & Industrial Equipment, and General Contract.

Job Description:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

Qualifications and Skills:

• High school diploma
• Proven customer support experience or experience as a Client Service Representative

Salary

Application Closing Date: 05th March, 2026

Application Instructions:

Interested candidates should send their CV to: equinoxxpowerengineeringltd@gmail.com using the job title as the subject of the mail.