TICKETING OFFICER AT KHNL TRAVELS & TOURS LIMITED | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

KHNL Travels is a premium travel and tourism service provider dedicated to creating seamless, memorable, and tailored travel experiences for individuals, families, and corporate organizations. As part of the KHNL Group, we bring excellence, reliability, and professionalism into every journey, ensuring our clients enjoy stress-free travel arrangements.

We are recruiting to fill the position below:

Job Description:

• We are seeking a competent and detail-oriented Ticketing Officer to join our team.
• The ideal candidate will be responsible for handling ticket reservations, bookings, and related travel arrangements while ensuring excellent customer service delivery.

Key Responsibilities

• Process flight reservations, ticket issuance, re-issuance, and cancellations.
• Provide clients with accurate information on flight schedules, fares, routes, and travel requirements.
• Handle amendments, refunds, and other ticketing-related requests.
• Liaise with airlines and other travel partners when necessary.
• Ensure compliance with company policies and airline regulations.
• Maintain proper documentation and records of transactions.
• Resolve customer complaints or escalate where necessary.

Requirements:

• Minimum of 3 years’ experience in ticketing and reservations.
• Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo).
• Strong knowledge of fare calculation and ticketing procedures.
• Excellent communication and customer service skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.

Salary

Application Closing Date: 16th March, 2026

Application Instructions:

Candidates should send their CV and Cover Letter to: hrrecruit412@gmail.com using the Job Title as the subject of the email.