TECH SUPPORT AT A REPUTABLE CONSULTING COMPANY (REMOTE)

About Company:

We help coaches and service businesses launch and scale.

Job Description:

• Manage client support tickets and respond via email/chat.
• Troubleshoot issues across funnels, websites, automations, calendars, and integrations.
• Support CRM updates (plugins, forms, basic fixes) where needed.
• Set up and runemail/sms campaigns
• Document fixes and create simple SOPs/FAQs to speed future support.
• Monitor uptime, form submissions, and failed automations; escalate risks early.

Requirements:

• Female (Preferred)
• Hands-on experience with CRMs/automation tools.
• Working knowledge of WordPress, Calendly, Google Workspace, Zapier/Make (nice to have).
• Clear, friendly written communication and solid problem-solving skills.
• A reliable laptop, stable internet, and consistent power supply to work remotely.
• Ability to take initiative, work independently, and hit deadlines.
• Availability for 9am–5pm WAT with flexibility during launches when needed.

Salary

Application Closing Date: 24th November, 2025

Application Instructions:

Interested and qualified candidates should send their CV (and any relevant screenshots/links) to: hr@maptoclients.com using the job title as the subject of the email.