SERVICE COORDINATOR AT ROYAL POWER AND ENERGY LIMITED

About Company:

Royal Power and Energy Limited - With over 10 years of experience in the Nigerian power industry, RPE is a total solution provider. Our expertise enables us to understand the market and deliver premium products and systems that offer high levels of reliability, affordability, serviceability, redundancy, and operational flexibility.

Job Description:

• Scheduling/Assigning installation and customer complaint to service engineers
• Monitor various sites for issues
• Escalate Service related issues
• Ensure compilation of all job completion report
• Follow-up with Engineers to ensure that task/installation are completed on time
• Liaise with customers for prompt resolution of complaint or issues
• Ensure that all service compliant or installation are updated on service software
• Ensure information on job tickets is up to date
• Monitoring Service engineer expenses
• Escalating Services engineers work related issues
• Follow-up with engineers for all service issues or compliant
• Assign engineers for all Service Level Agreement and ensure completion
• Ensure prompt dispatch and retrieval of spares, batteries etc.

Requirements:

Candidates should possess relevant skills and experience

Salary

Application Closing Date: 07th October, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: hr@rpeltd.com using the Job Title as the subject of the mail.