RELATIONSHIP EXECUTIVE AT UNOCASA LIMITED | RELATIONSHIP EXECUTIVE JOBS IN LAGOS

About Company:

UnoCasa is a full service Human Resources Consultancy business with focus on Talent Acquisition, Learning & Development and Consultancy services. Our raison d’etre is the notion that your people are your advantage and proffer people-centric solutions to ensure your team accomplish your business goals. 

Job Description:

We are a fast-growing tech company dedicated to empowering Nigerian SMEs by providing the tools they need to master their inventory, track sales, and make data-driven decisions. We are looking for a high-energy Relationship Executive who understands that our growth is tied directly to the success of our users. This is not a passive desk job; it is a field-oriented, relationship-driven role for someone who is hungry, proactive, and ready to take ownership of our user base.

Requirements:

• Relationship Building: Act as the primary point of contact for our SME partners. Build trust-based relationships that go beyond basic support, ensuring our users feel supported and valued.

• Onboarding & Adoption: Drive the initial onboarding process to ensure new users move from signup to active usage quickly. Provide the guidance necessary to help them realize the value of our platform.

• Active Retention: Implement a proactive follow-up strategy. Identify "at-risk" users and intervene early to ensure they remain active and derive consistent value from our business data tools.

• Partnership Management: Collaborate with SME networks and business clusters to expand our reach and solidify our presence in key local markets.

• Operational Independence: Thrive in a fast-paced startup environment. You will be expected to manage your schedule, prioritize your pipeline, and report on key user-growth metrics autonomously.

Qualifications and Skills:

• Experience: 2–4 years of proven experience in SaaS, Fintech, SME Banking, POS/Payments, Customer Success, or Business Development.

• Skills:

  • Proactivity: You are a "hunter" and a "farmer" combined—always looking for new ways to grow your portfolio.

  • Communication: Exceptional interpersonal skills; you can simplify complex tech concepts for small business owners.

  • Startup Mindset: Highly adaptable, resourceful, and capable of working without constant supervision.

• Attributes: You must be genuinely interested in the growth of Nigerian businesses and comfortable operating in a dynamic, high-growth environment.

Salary

Application Closing Date: Not specified

Application Instructions:

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