FRONT DESK OFFICER AT MITERA HEALTH LIMITED

About Company:

Mitera Health Limited is a technology-driven healthcare organization. We provide flexible, affordable and accessible health insurance plans to meet the needs of Nigerians with guaranteed access to qualitative healthcare.

Job Description:

• Warmly greet and welcome all members, visitors, and vendors, providing assistance and directing them appropriately.
• Manage incoming calls, directing them to the relevant departments or personnel.
• Schedule appointments and meetings for various departments, ensuring efficient t ime management.
• Maintain a tidy, organized, and professional reception area.
• Handle incoming and outgoing correspondence, including mail, packages, and deliveries.
• Process basic member inquiries regarding services, appointments, or general information, escalating complex issues to appropriate teams.
• Maintain accurate visitor logs and ensure security protocols are followed.

Requirements:

• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities with a keen eye for detail.
• Professional demeanor and appearance.
• Ability to handle difficult situations with tact and empathy. • Knowledge of basic office procedures and equipment

Qualifications and Skills:

• Bachelor's Degree or HND in Business Administration, Office Management, or a related field.
• Proven experience (1-3 years) in a front desk, reception, or administrative support role, preferably within a healthcare or HMO setting.

Salary

Application Closing Date: 06th November, 2025

Application Instructions:

Interested and qualified candidates should send their Cover letter to: joboffer@miterahealth.com.ng using the Job Title as the subject of the mail.