OPERATIONS OFFICER AT INTOUCH HOMES LIMITED | OPERATIONS OFFICER JOBS IN ABUJA

About Company:

InTouch Homes Ltd is a forward-thinking real estate company dedicated to transforming the property buying, selling, and investment experience through genuine human connection, cutting-edge technology, and unwavering integrity.

Job Description:

We are seeking a highly organized and proactive Operations Officer to serve as the engine of our daily business functions. This role is designed for a strategic coordinator who can bridge the gap between high-level company policies and day-to-day execution. You will be responsible for streamlining workflows, supervising field activities, and ensuring that every department has the logistical support needed to succeed. The ideal candidate is an analytical problem-solver who can spot a bottleneck before it happens and implement a solution that improves the bottom line.

Requirements:

1. Workflow Optimization & Coordination

• Daily Oversight: Coordinate and monitor daily operational activities, ensuring that productivity levels meet or exceed organizational targets.

• Process Implementation: Translate company policies into actionable procedures, ensuring that all staff members adhere to standardized operational benchmarks.

• Issue Resolution: Act as the first point of escalation for operational friction, resolving workflow disruptions promptly to minimize downtime.

2. Logistics, Field Operations & Supervision

• Field Leadership: Supervise field activities and mobile teams to guarantee that services are delivered to clients on time and within quality standards.

• Resource Allocation: Manage complex logistics, including scheduling and the strategic allocation of company resources and equipment.

• Documentation & Compliance: Maintain meticulous records of operational expenses and activities, ensuring all internal documentation is audit-ready and compliant.

3. Performance Analytics & Reporting

• Reporting: Prepare comprehensive operational reports, identifying trends and presenting actionable findings to the Head of Operations.

• Continuous Improvement: Track Key Performance Indicators (KPIs) and recommend innovative strategies to reduce waste and improve efficiency.

• Inter-departmental Liaison: Serve as a central hub for communication, ensuring seamless collaboration between the front-office, back-office, and field teams.

Qualifications and Skills:

Education & Experience

• Academic Background: Bachelor’s degree in Business Administration, Management, or a related field.

• Proven Tenure: Minimum of 2 years of relevant experience in operations, logistics, or administrative management.

• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with basic operational or project management tools.

Core Competencies

• Analytical Thinking: Strong ability to break down complex problems and develop systematic solutions.

• Resilience: Proven ability to work under pressure and meet strict deadlines in a fast-paced environment.

• Leadership: Excellent interpersonal skills with the ability to supervise teams and influence cross-departmental outcomes.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: hrintouchhomesltd@gmail.com using the position as subject of email.