DIRECTOR OF SHARED SERVICES AT PULSE NG

About Company:

Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.

Job Description:

Leadership & People Management

• Lead, coach and develop multidisciplinary teams supporting a fast-paced media environment.
• Build a high-performance, collaborative culture aligned with the brand’s creative and commercial goals.
• Manage workforce planning to meet the evolving needs of editorial, production, sales, marketing, and content teams.

Strategic Operations & Shared Services Optimisation

• Develop and execute a shared services strategy that supports digital media workflows, content pipelines, and multi-platform delivery.
• Strengthen operational processes to improve speed, coordination, and quality across all departments.

Financial Oversight & Budget Management

• Oversee budgeting, financial planning, cost control and expenditure tracking for shared services.
• Partner with Finance to ensure accurate reporting, payroll, compliance with taxes/statutory obligations, and audit readiness.
• Optimize operating costs without affecting production quality or team performance.
• Support long-term financial planning in line with the media company’s growth trajectory.

Culture Building & Organizational Development

• Collaborate with the HR department to foster a culture that blends creativity, accountability and operational excellence.
• Champion employee engagement, diversity and values-driven culture across editorial and non-editorial teams.
• Lead change management initiatives that support digital transformation, new content strategies, and operational restructuring.
• Build trust and transparency across departments through strong communication and culture-building programs.

Risk Management, Legal & Compliance

• Ensure compliance with labour laws, media regulations, copyright policies, and internal governance.
• Strengthen internal controls, mitigate risks, and ensure adherence to ethical practices across the organization.
• Work with Legal and Compliance teams to ensure safe, fair, and compliant operations.

Cross-Functional Collaboration

• Serve as the operational bridge between leadership, content teams and support departments.
• Facilitate seamless communication, resource allocation and coordination across the media ecosystem.

Requirements:

• Strong people management background with experience leading multi-functional teams.
• Solid financial acumen, including budgeting, forecasting and cost management.
• Demonstrated experience in culture building within creative or high-paced environments.
• Understanding of media workflows, content production cycles and digital operations is a strong advantage.
• Excellent communication, stakeholder management and problem-solving abilities.

Qualifications and Skills:

• Bachelor’s degree in Finance, Business Administration, Human Resources, Media Management or a related field.
• 7+ years of progressive leadership experience in shared services, HR, operations, or finance preferably within media, digital content communications or creative industries.

Salary

Application Closing Date: Not specified

Application Instructions:

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