OPERATIONS & PROPERTY MANAGER AT ELEVATE MOTION STUDIO | OPERATIONS & PROPERTY MANAGER JOBS IN ABUJA

About Company:

Elevate Motion is a video content production team specialising in the creation of unique and memorable video productions for any type of business or projects.

Job Description:

We are seeking a high-accountability, detail-obsessed Operations Manager to take full ownership of the daily performance of our short-let apartments. This is a hands-on role for a professional who takes pride in "Hotel-Level" standards. You will be the heartbeat of the property, responsible for everything from deep-cleaning and inventory restocking to guest relations and emergency maintenance coordination. We are not looking for a "supervisor" who watches from the sidelines; we need a proactive manager who will roll up their sleeves to ensure every guest walks into a perfect home.

Requirements:

1. Hospitality Standards & Turnover Management

• Hotel-Grade Cleaning: Execute and oversee the full turnover process, ensuring apartments are scrubbed, polished, and sanitized to five-star standards after every stay.

• Pre-Arrival Inspection: Conduct a rigorous "White-Glove" check before every check-in, ensuring all appliances work, linens are crisp, and welcome kits are fully restocked.

• Laundry & Linens: Manage the logistics of professional laundry services to ensure a constant supply of high-quality bedding and towels.

2. Guest Experience & Coordination

• Seamless Transitions: Coordinate and facilitate smooth guest check-ins and check-outs, acting as the welcoming face of the brand.

• Rapid Response: Serve as the primary on-ground point of contact, resolving guest inquiries, complaints, or technical issues with professional urgency.

• Rule Enforcement: Discreetly but firmly enforce house rules to protect the property and maintain a peaceful environment for neighbors.

3. Property Maintenance & Asset Protection

• Proactive Inspections: Conduct weekly property audits to identify "invisible" wear and tear before they become guest complaints.

• Maintenance Coordination: Oversee minor repairs and act as the liaison for specialized handymen, ensuring all work is completed to a high standard.

• Inventory Control: Monitor and replenish consumables (toiletries, coffee, cleaning supplies) to ensure zero stock-outs.

Qualifications and Skills:

Experience & Attributes

• Proximity: Must reside within close proximity to the property location for rapid response.

• Industry Background: Prior experience in Short-let management, Hospitality, or Luxury Housekeeping is required.

• Standard of Excellence: A mindset that rejects "average" cleaning; you must have an eye for the smallest details (smudges, dust on top of frames, etc.).

• Tech Literacy: Must own a smartphone with consistent high-speed internet access for real-time reporting.

Core Competencies

• Integrity: High level of honesty and accountability in managing property assets and keys.

• Autonomy: Ability to work independently without a supervisor "breathing down your neck."

• Communication: Professional verbal and written skills for guest and owner interactions.

Salary

Application Closing Date: Not specified

Application Instructions:

Send:

• A short introduction
• Your location
• Relevant experience
• Your availability

Only serious and qualified applicants will be contacted.