CLIENT ACCOUNT EXECUTIVE AT WILLIS TOWERS WATSON (WTW) PLC

About Company:

At Willis Towers Watson Plc branded as WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

We are recruiting to fill the position below:

Job Description:

• The Client Account Executive is responsible for managing client accounts, coordinating insurance documentation, handling claims, and supporting business development activities.
• The role requires close collaboration with clients, insurers, and internal teams to ensure efficient service delivery and accurate record-keeping.

Responsibilities

• Contract & Underwriting: Prepare slips, endorsements, certificates, and meeting notes; follow up on policy documents.
• Billing & Payments: Issue debit/credit notes, track payments, and coordinate with accounts.
• Renewals: Send renewal notices, organize meetings, and update records.
• Claims: Verify coverage, forward documentation, and monitor claim progress.
• Reconciliation: Prepare account statements and resolve discrepancies.
• Documentation: Draft correspondence and maintain organized records.
• Business Development: Support client outreach, meetings, and CRM updates.
• Other Tasks: Assist with additional duties as assigned.

Requirements:

Education & Experience:

• Degree in Insurance, Business Administration, or related field.
• Previous experience in a similar role (1-2 years) within the insurance industry is preferred.

Technical Skills:

• Strong understanding of insurance processes (underwriting, claims, renewals).
• Proficiency in office software and internal systems (CRM, document management).

Soft Skills:

• Excellent communication and client relationship skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and as part of a team.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY