OFFICE RECEPTIONIST AT VMAX TEA & COFFEE LTD | OFFICE RECEPTIONIST JOBS IN LAGOS

About Company:

VMAX365 is a leading Chinese tea & coffee chain brand, committed to delivering authentic Chinese flavors to the world. With a strong presence in Asia, we are now expanding into Nigeria, starting with our first stores in Lagos Ikeja. Our Vision To become Nigeria’s most loved tea & coffee chain, offering not just drinks, but a lifestyle experience.

Job Description:

We are seeking a professional, high-energy Front Desk Administrator to serve as the face of our organization. In this role, you are the first point of contact for every client, partner, and visitor, making your ability to deliver a "gold-standard" first impression critical to our success. You will manage the vital intersection of office security, guest relations, and administrative support, ensuring that our daily operations run with seamless precision. If you are a computer-literate multi-tasker with a "solutions-first" attitude, we want you to lead our reception.

Requirements:

1. Guest Experience & Brand Representation

• Hospitality Mastery: Greet and welcome visitors with a high degree of professionalism, ensuring they are directed to the appropriate department with speed and courtesy.

• Communication Hub: Answer, screen, and route incoming calls efficiently, serving as the central nervous system for office-wide correspondence.

• Inquiry Management: Handle complaints and requests with a professional demeanor, resolving issues on the spot or escalating them to the correct stakeholder.

2. Office Governance & Security

• Security Custodianship: Enforce strict on-site security procedures, including visitor sign-ins, ID checks, and the maintenance of accurate visitor logs.

• Administrative Oversight: Manage meeting calendars, coordinate appointments, and maintain meticulous front-desk records and filing systems.

• Supply Management: Proactively monitor and request front-desk and general office supplies to prevent operational downtime.

3. Operational Synergy

• Internal Liaison: Work closely with all internal departments to facilitate smooth communication and daily workflow.

• Discretion: Handle sensitive organizational information with absolute confidentiality and professional integrity.

• Environment Standards: Ensure the reception area remains tidy, organized, and presentable at all times as a reflection of our brand standards.

Qualifications and Skills:

Professional Profile

• Literacy: Must be computer literate (proficiency in MS Word, Excel, and Email is essential).

• Communication: Exceptional verbal and written communication skills with a polished interpersonal style.

• Experience: Previous experience in front-desk operations or customer service is preferred.

Core Competencies

• Multi-tasking: Ability to manage phone lines, guest sign-ins, and emails simultaneously without losing composure.

• Organizational Rigor: High attention to detail regarding visitor logs and meeting schedules.

• Immediate Availability: Ability to resume duties immediately.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply