VIRTUAL ASSISTANT (OPERATIONS, AUTOMATION & AI FOCUS) AT WORKPALS | VIRTUAL ASSISTANT JOBS IN LAGOS

About Company:

We are a remote-first operations and virtual assistant company supporting founders, executives, and growing businesses with structured, system-driven operational support.

Job Description:

We are a remote-first operations company dedicated to empowering founders and executives through structured, system-driven support. We are not looking for "task-takers"—we are seeking High-Performing Virtual Assistants who think in systems. In this role, you will be the engine behind an executive's productivity, leveraging SOPs, AI tools, and automation workflows to deliver elite-level operational support. If you are a self-starter who thrives in a "documentation-first" environment and enjoys finding ways to make processes faster and smarter, this is your place to grow.

Requirements:

1. Systems-Driven Executive Support

• Workflow Mastery: Manage complex inboxes and calendars using defined workflows to ensure zero missed opportunities.

• Project Governance: Act as the custodian of project management tools (ClickUp, Notion), ensuring tasks are tracked, prioritized, and updated in real-time.

• Meeting Lifecycle: Own the end-to-end meeting process—from agenda setting to capturing action items and ensuring post-meeting follow-ups are executed.

2. Documentation & Process Architecture

• SOP Creation: Develop and maintain Standard Operating Procedures (SOPs) that allow the business to scale without losing quality.

• Data Stewardship: Maintain CRMs, internal dashboards, and trackers with a high degree of accuracy and attention to detail.

• Proactive Optimization: Identify operational inefficiencies and propose system improvements or automation opportunities.

3. AI & Automation Integration

• AI-Augmented Content: Use AI tools (ChatGPT, Claude, etc.) to draft high-quality emails, summaries, and reports, ensuring a human-like yet professional touch.

• Workflow Automation: Support and maintain automation pipelines using tools like Zapier or Make to sync forms, route tasks, and integrate disparate software.

• Tech Adaptation: Rapidly learn and deploy new productivity tools to stay ahead of the technology curve.

Qualifications and Skills:

Professional Experience

• Proven Track Record: Previous experience as a Virtual Assistant, Operations Assistant, or Administrative lead in a remote environment.

• Communication Mastery: Exceptional written and verbal communication skills with a refined professional tone.

• Self-Governance: The ability to manage high-stakes responsibilities independently without constant supervision.

Automation & AI Literacy (Critical)

• AI Proficiency: Demonstrated experience using AI for drafting, research, and data summarization.

• Systems Thinking: Ability to visualize tasks as part of a larger process. Familiarity with automation logic (if-this-then-that) is highly valued.

• Tech Stack: Comfort with Google Workspace, Slack, Zoom, and modern PM tools like ClickUp or Notion.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply