RECEPTIONIST AT EKO HOTELS & SUITES

About Company:

Eko Hotels & Suites is a luxurious 5-star hotel committed to providing exceptional guest experiences, ensuring the well-being of our employees, and protecting the environment.

Job Description:

• Manage guest check-in/check-out, room assignments, and key cards
• Handle guest inquiries, requests, and complaints
• Process reservations, cancellations, and modifications
• Maintain accurate records and reports
• Collaborate with other departments to enhance guest experiences
• Ensure compliance with hotel policies, procedures, and safety standards
• Handle cash, credit card transactions, and foreign exchange

Requirements:

• Experience in a luxury hotel or resort
• Knowledge of hospitality industry standards and best practices
• Certification in customer service or hospitality
• Familiarity with property management systems
• Strong organizational and time management skills

Qualifications and Skills:

• High School Diploma or equivalent.
• 2 years of experience as a Receptionist in hospitality.
• Certification in hospitality or customer service (desirable)
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Fluency in English (additional languages beneficial)
• Proficient in hotel operating systems (e.g., Opera, Marriott)

Salary

Application Closing Date: 02nd December, 2025

Application Instructions:

Interested and qualified candidates should send their Resume in pdf format to: careers@ekohotels.com using Job Title as the subject of the mail.