LOAN RECOVERY OFFICER AT DIGITVANT MICROFINANCE BANK

About Company:

Digitvant Microfinance Bank - We offer a comprehensive digital banking experience, featuring savings, loans, fund transfers, and online payments via our website and App. Our platform allows customers to manage their finances efficiently and access a wide range of personalised services to meet evolving needs.

We are recruiting to fill the position below:

Job Description:

• We are looking for a result-driven and persuasive Loan Recovery Officer to join our team.
• In this role, you will be responsible for monitoring delinquent accounts, developing effective recovery strategies, and ensuring timely repayment of loans.
• You will play a key part in maintaining a healthy loan portfolio and minimizing credit losses.

Responsibilities

• Follow up with clients on overdue payments via phone calls, emails, and field visits
• Negotiate repayment plans and ensure prompt recovery of outstanding loans
• Monitor repayment trends and identify early warning signs of default
• Maintain accurate records of all collection activities and agreements
• Escalate high-risk accounts and recommend appropriate recovery actions
• Collaborate with the credit and legal team to initiate legal proceedings when necessary
• Provide periodic reports on recovery performance and trends

Requirements:

• Bachelor’s Degree in Finance, Accounting, Business Administration, Economics or a related field
• Minimum of 2 years of experience in loan recovery or collections (preferably in a microfinance or fintech environment)
• Strong communication and negotiation skills
• Ability to remain professional and calm under pressure
• High level of integrity, persistence, and resilience
• Familiarity with loan management systems is an added advantage
• Willingness to conduct field recovery visits when necessary

Salary

Application Closing Date: 31st July, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: hr@digitvant.com using "Loan Recovery Officer" as the subject of the email.