HR/ADMIN OFFICER (NYSC) AT MWANGA LIMITED | HR/ADMIN JOBS IN LAGOS

About Company:

Mwanga is a pioneer tech-driven debt recovery and business support outsourcing company with a vision to be the leading extension to global teams in Africa. We started our pilot operations in 2018 with a small agile team and have scaled impressively since then in results and team becoming trusted by key players for recoveries in Nigeria. We offer business support to businesses with the aim of helping them scale using ethical and innovative technology strategies. We are trusted by Africa’s leading lenders to recover their outstanding debts and to scale our impact. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis. 

Job Description:

Are you a proactive Corps Member looking to kickstart your career in People Operations? We are seeking a detail-oriented HR/Admin Officer (NYSC) to join our team in Maryland, Lagos. This role is designed to provide you with a 360-degree view of human resources and office management.

You won't just be "observing"—you will be an active contributor to our recruitment cycles, employee training, and the daily heartbeat of our office administration. If you are a fast learner with a positive attitude and a drive to build a foundation in HR, this is your opportunity to turn your service year into a professional launchpad.

Requirements:

1. Strategic Sales & Corporate Partnerships

• Revenue Innovation: Identify and capture new revenue streams across our consulting and training arms, moving from lead generation to high-value closing.

• Pipeline Management: Develop and manage rigorous sales pipelines, forecasting systems, and commercial offers (proposals/pitch decks) for corporate and institutional clients.

• Relationship Upselling: Oversee client relationship management (CRM) to drive retention and identify upselling opportunities within existing accounts.

2. Digital Marketing & Performance Growth

• Funnel Optimization: Oversee the digital marketing ecosystem (SEO, Email, Paid Ads) with a focus on conversion rate optimization (CRO) and customer lifetime value (LTV).

• Content & Thought Leadership: Direct brand storytelling and PR initiatives to position Testify as a dominant authority in the Quality Assurance and Tech industry.

• Lead Generation: Build scalable systems to drive qualified leads into the growth funnel across all digital platforms.

3. Data Analytics & Operational Systems

• KPI Stewardship: Use data to build performance dashboards, providing leadership with clear insights into growth metrics and revenue performance.

• System Scalability: Build and refine repeatable systems for sales and marketing that support sustainable, long-term business objectives.

• Cross-functional Coordination: Act as the central point of collaboration between sales, marketing, and partnership teams to ensure brand consistency.

Qualifications and Skills:

Professional Profile

• Experience: 2–3 years of proven experience in Growth, Sales, Business Development, or Digital Marketing—preferably within Tech, SaaS, or Consulting.

• Track Record: A demonstrable history of driving revenue and scaling business growth in a fast-paced environment.

• Tools: Proficiency in CRM tools, Google Workspace, and modern Analytics/Marketing platforms.

Core Competencies

• Full-Stack Growth Mindset: Deep understanding of growth funnels combined with excellent sales negotiation skills.

• Data-Driven Decision Making: Ability to interpret complex data to optimize campaigns and sales processes.

• Strategic Execution: Strong ability to manage multiple growth channels simultaneously without losing focus on core objectives.

• Communication: Exceptional presentation skills to pitch high-value corporate clients and institutional partners.

Salary

Application Closing Date: Not specified

Application Instructions:

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