EXPERIENCED FIELD RECOVERY OFFICER AT BEYOND CREDIT LIMITED | LAGOS

About Company:

A new way of supporting low scale businesses in Africa! Beyond Credit is a technology driven financial services company that provides insurance backed loans, business support and savings services to low scale businesses.

Job Description:

We are seeking a resilient, persuasive, and result-oriented Loan Recovery Officer to manage and recover non-performing loan portfolios within the Bariga, Mushin, Orile, and Oshodi axis. This is a high-impact field role that requires a blend of firm enforcement and strategic negotiation. You will be responsible for tracking down "hardcore" debtors, negotiating realistic workout plans, and protecting the bank's capital. The ideal candidate has "street-smart" negotiation skills, a high level of integrity, and the methodical discipline to manage a complex portfolio of classified loans in challenging environments.

Requirements:

1. Portfolio Recovery & Field Operations

• Debt Recovery: Execute aggressive but professional recovery strategies to reclaim funds from unwilling debtors and "hardcore" defaulters.

• Site Visitations: Conduct regular physical visits to the residential and business addresses of clients with outstanding portfolios at risk (PAR).

• Loan Classification: Focus on the recovery of classified and written-off loans to improve the bank’s bottom line.

2. Strategic Negotiation & Workout Plans

• Workout Agreements: Negotiate and structure sustainable repayment plans for debtors who show a willingness to pay but face genuine financial constraints.

• Daily Reviews: Conduct a rigorous daily audit of all overdue accounts to ensure no defaulter is left unmonitored.

• Legal Initiation: Collaborate with the legal department to initiate prosecution processes against defiant debtors in accordance with bank policy.

3. Reporting & Risk Management

• Branch Liaison: Work closely with branch managers and credit officers to monitor non-performing loans (NPLs) and prevent further portfolio degradation.

• Strategic Reporting: Provide regular reports and actionable suggestions to management on how to safeguard the bank’s funds from high-risk clients.

• Documentation: Maintain meticulous records of all recovery activities, visitations, and client interactions.

Qualifications and Skills:

Education & Experience

• Academic Background: HND or B.Sc. Degree in any discipline.

• Professional History: 1–3 years of direct experience in Debt Recovery within a Microfinance Bank (MfB) or a Fintech lending environment.

• Area IQ: Deep familiarity with the geography and business dynamics of Bariga, Mushin, Orile, and Oshodi.

Core Competencies

• Negotiation Mastery: Exceptional ability to communicate, listen, and persuade debtors under difficult circumstances.

• Methodical Approach: Strong organizational and planning skills to manage a high volume of diverse cases simultaneously.

• Analytical Skills: Ability to assess a debtor’s true financial capacity and distinguish between "unwillingness to pay" and "inability to pay."

• Integrity: Unwavering commitment to ethical recovery practices and the protection of the bank’s reputation.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their resume to: recruitment@beyondcredit.com.ng using the Job Title and location as the subject of the email e.g. “Field Recovery Officer- Bariga (or preferred location)