CUSTOMER SERVICE REPRESENTATIVE JOB AT R & R RECRUITING SERVICES | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

R & R Recruiting Services is a Recruitment Agency that offers Training, Consulting, & Human Resources Management services.

Job Description:

• Client Relations: Promptly attend to customer inquiries and resolve complaints with a high degree of professionalism.

• Relationship Management: Build and maintain positive, long-term relationships with customers to ensure brand loyalty.

• Proactive Follow-up: Reach out to customers when required to provide updates or ensure satisfaction after service delivery.

• Data Management: Maintain detailed and accurate records of all customer interactions and feedback within our database.

• Operational Support: Support daily front-desk operations, including greeting visitors, managing calls, and administrative tasks.

Requirements:

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• Communication: Exceptional verbal and written communication skills.

• Interpersonal Skills: Ability to remain calm under pressure and handle difficult situations with empathy.

• Tech Savvy: Proficiency in basic office software (Microsoft Office Suite) and record-keeping systems.

Qualifications and Skills:

• Education: Minimum of a B.Sc Degree or HND qualification in any discipline.

• Experience: Previous experience in customer service, hospitality, or front-desk administration is highly preferred.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the email.