SUPERMARKET MANAGER AT WESTFIELD GLOBAL CONSTRUCTION LIMITED

About Company:

Westfield Global Construction Limited is a company that is into Construction, pharmaceutical supplies and IT solutions.

Job Description:

Operations Management

• Oversee daily store operations including opening and closing procedures
• Ensure compliance with all health, safety, and regulatory requirements
• Manage inventory levels, stock rotation, and product placement
• Coordinate with suppliers and vendors for timely deliveries
• Implement and maintain store policies and procedures
• Monitor and optimize store layout for maximum efficiency and sales

Team Leadership

• Recruit, hire, train, and supervise department managers and staff
• Create and manage work schedules to ensure adequate coverage
• Conduct performance evaluations and provide constructive feedback
• Foster a positive work environment that promotes teamwork and professional growth
• Handle employee relations issues and disciplinary actions when necessary
• Lead by example in customer service and professional conduct

Financial Management

• Develop and manage store budgets and financial targets
• Monitor sales performance and implement strategies to increase revenue
• Control operational costs while maintaining quality standards
• Analyze financial reports and key performance indicators
• Ensure accurate cash handling and loss prevention procedures
• Coordinate with corporate finance on budget planning and reporting

Customer Service

• Maintain high standards of customer satisfaction
• Handle customer complaints and resolve issues promptly
• Ensure store appearance meets company standards
• Implement promotional campaigns and marketing initiatives
• Monitor customer feedback and implement improvements
• Ensure competitive pricing and product availability

Requirements:

• Results-oriented with strong attention to detail
• Ability to work in a fast-paced, high-pressure environment
• Flexible schedule availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods and lift up to 50 pounds
• Professional appearance and demeanor
• Commitment to customer service excellence

REPORTS TO Managing Director

This position requires a committed professional who can balance operational efficiency with exceptional customer service while leading and developing a diverse team. The ideal candidate will have a passion for retail excellence and the drive to contribute to our continued growth and success.

Qualifications and Skills:

Education & Experience

• Bachelor's degree in Business Administration, Retail Management, or related field
• Minimum 3-5 years of retail management experience, preferably in grocery or supermarket environment
• Proven track record of managing large teams (50+ employees)
• Experience with profit and loss management

SKILLS AND COMPETENCIES

• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Financial acumen and analytical thinking
• Problem-solving and decision-making capabilities
• Knowledge of retail operations, inventory management, and merchandising
• Proficiency in retail management software and POS systems
• Understanding of food safety regulations and health department requirements

Salary

Application Closing Date: 05th September, 2025

Application Instructions:

Interested and qualified candidates should forward their CV to: hr@westfieldglobal.ng using the position as subject of email.