FACILITY MANAGER AT TROLOPPE PROPERTY SERVICES | FACILITY MANAGER JOBS IN LAGOS

About Company:

Troloppe is a leading multi-disciplinary property services company, privately held and incorporated in Nigeria. We provide bespoke solutions across a range of real estate services to owners, occupiers and investors.

Our growth has been based on maintaining relationships with our clients across a broad range of industries. Our clients depend on our ability to draw on years of experience in the local market, our professionals know their communities and the property market inside out and provide knowledgeable, creative solutions to all their clients real estate needs. Our inhouse knowledge combined with strategic partnerships allows us to promptly meet client expectations.

Job Description:

We are seeking a sophisticated and proactive Facility Manager to take full operational ownership of our Grade A commercial portfolio in Lagos. This is not just a maintenance role; it is a mandate for an Asset Strategist who understands that the physical environment is a direct reflection of our clients’ brands.

You will lead a multidisciplinary team of engineers and technicians to ensure 100% uptime of critical building systems while serving as the primary interface for elite corporate tenants. If you have 5–7 years of experience managing premium real estate and possess the "operational grit" to manage complex maintenance cycles alongside the "diplomatic touch" required for HNWIs, we invite you to lead our facility operations.

Requirements:

1. Technical Asset Management & Maintenance

• Strategic Maintenance: Plan and execute rigorous preventive and corrective maintenance programs for HVAC, power systems (including IPP and generators), and smart building technologies.

• Uptime Governance: Proactively identify potential equipment failures and operational gaps, implementing high-fidelity solutions before they impact tenant productivity.

• Asset Lifecycle: Manage the long-term health of building assets, ensuring that Grade A standards are maintained through consistent technical audits.

2. Client Excellence & Stakeholder Diplomacy

• Elite Interface: Serve as the primary point of contact for high-net-worth individuals and corporate executives, resolving complex requests with speed and discretion.

• SOP Leadership: Develop and enforce Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) that align with global Grade A facility standards.

• Crisis Management: Coordinate emergency response and incident management protocols, ensuring minimal disruption to business operations during unforeseen events.

3. Vendor Orchestration & Financial Control

• Procurement & Performance: Onboard and manage high-performing vendors and contractors, utilizing data-driven KPIs to evaluate service delivery.

• Budgetary Precision: Prepare and manage facility budgets, tracking expenses with a focus on optimizing operational costs without compromising on quality.

• Regulatory Compliance: Ensure the facility remains 100% compliant with Lagos State safety regulations (LASEMA, Fire Service) and international health and safety standards.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree in Facilities Management, Engineering, or Estate Management.

• Experience: 5–7 years of progressive experience in commercial facility management, specifically within Grade A office environments.

• Technical Mastery: Strong understanding of MEP (Mechanical, Electrical, and Plumbing) systems and building automation.

• Leadership Tenure: Proven track record of managing technical teams, engineers, and large service provider cohorts.

Core Competencies

• Client-Centricity: Exceptional communication skills tailored for a premium corporate audience.

• Negotiation: Strong vendor coordination skills with a focus on cost-efficiency.

• Analytical Mindset: Ability to prepare and interpret complex facility performance reports and financial statements.

• Accountability: A proactive, detail-oriented mindset that takes full responsibility for the asset’s presentation and safety.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should submit their CV to:h.r@troloppe.com using the Job Position as the subject of the email.