BUSINESS DEVELOPMENT MANAGER – OUTSOURCING / BPO AT MACTAY CONSULTING

About Company:

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Description:

• The Business Development Manager – Outsourcing/BPO is responsible for identifying growth opportunities, fostering key client relationships, and driving revenue within the Outsourcing & Managed Talent Services (MTC) domain.
• The ideal candidate will possess in-depth market knowledge, a strategic mindset, and a customer-centric approach to develop and execute business development strategies that support long-term organizational goals.

Key Responsibilities
Market & Industry Insight:

• Monitor and analyze industry trends, competitor activities, and market dynamics to inform strategy.
• Maintain expert knowledge of company services, emerging technologies, and BPO market offerings.
• Identify new market segments and adjust strategies based on industry shifts and client demands.

Financial Acumen:

• Develop strategic pricing models that maximize profitability while ensuring client satisfaction.
• Conduct ROI and profitability analysis for proposed deals and partnerships.
• Prepare and present financial justifications for business cases and investment proposals.

Sales & Business Development:

• Lead the entire sales lifecycle from lead generation to proposal development and deal closure.
• Identify upselling and cross-selling opportunities within the existing client base.
• Establish, nurture, and grow strategic client accounts and partnerships.

Client Relationship Management:

• Foster long-term relationships with clients and internal stakeholders.
• Ensure a customer-first approach through responsiveness, engagement, and satisfaction monitoring.
• Map client needs and develops solutions that align with strategic objectives.

Strategic Networking:

• Leverage professional networks to identify business leads and partnerships.
• Represent the company at industry events, trade shows, and networking forums.
• Utilize CRM platforms (e.g., Salesforce) to manage sales pipelines and customer engagements.

Operational & Technical Excellence:

• Maintain accurate and up-to-date documentation of sales activities and client communications.
• Use MS Office Suite and CRM tools to prepare reports, dashboards, and performance updates.
• Collaborate with delivery teams to ensure smooth onboarding and service transitions.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years’ experience in business development, preferably within Outsourcing/BPO.
• Proven track record of achieving and exceeding sales targets.

Core Competencies:

• Technical & Business Acumen
• Deep understanding of BPO/Outsourcing service models.
• Ability to build pricing strategies and analyze financial metrics.

Strategic Thinking

• Market-aware and forward-looking with a business growth mindset.
• Ability to align sales actions with company strategy.

Salary

Application Closing Date: 30th October, 2025

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY