BRAND ACCOUNT MANAGER / CLIENT RELATIONSHIP MANAGER

About Company:

Acceler8ed Marketing Services - We are a marketing support services company with specialization in promotional marketing, sponsorship, merchandising and retail marketing. We deliver end-to-end solutions that will add value, accelerate business growth and ultimately impact profitability positively.

We are recruiting to fill the position below:

Job Description:

• The Account Manager builds strong client relationships, ensures high-quality campaign execution, and leads account teams. 
• They are both strategic and analytical, balancing client servicing, team leadership, and project management while ensuring profitability and business growth.

Key Responsibilities
Business Development:

• Drive strategic growth of existing accounts
• Generate at least one business initiative quarterly
• Identify new market opportunities and lead pitch presentations
• Lead team brainstorming sessions.

Financial Management:

• Ensure adherence to budgets and accurate invoicing
• Monitor profitability and billings
• Follow up on payments and minimize outstanding receivables (30-day limit).

Client Management:

• Deliver excellent client service
• Manage expectations and communications
• Ensure 24-hour response time post-meetings.
• Grow business from existing clients

Staff Management:

• Lead, mentor, and motivate team members
• Enforce processes and delegate tasks effectively
• Maximize team performance and maintain staff-to-profitability ratio.

Project Management & Quality Control:

• Develop proposals, budgets, and execution plans
• Oversee project planning, training, documentation, and execution
• Ensure production meetings and training sessions are properly conducted
• Collaborate with Operations to meet project KPIs.

Reporting:

• Conduct project debriefs and share lessons learned
• Compile and share reports, data, and case studies with clients.

Requirements:

• Education: University Degree in Management or related fields
• Certifications (Preferred): CIM, APCON
• Experience: 3 - 5 years in a similar role.

Technical Skills:

• Proficiency in MS Office
• Strong communication, analytical, and multitasking skills
• Managerial Skills: Decision-making, organizational, interpersonal, negotiation skills
• Behavioral Traits: Integrity, dependability, attention to detail, transparency, honesty.

Salary

Application Closing Date: 28th May, 2025

Application Instructions:

Interested and qualified candidates should send their CV and cover letter to: joy@acceler8tedmarketing.com using the Job Title as the subject of the email.