REVENUE ASSURANCE MANAGER AT EAT'N'GO LIMITED

About Company:

Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops 

Job Description:

• Provide leadership and strategic direction for the revenue assurance function, ensuring end-to-end visibility and control over revenue cycles. 
• Collaborate with IT and ERP teams to ensure seamless system integration and data integrity in revenue tracking. 
• Coordinate with internal and external auditors to provide revenue assurance data, documentation, and reconciliations. 
• Lead process improvement initiatives to automate reconciliations, enhance accuracy, and reduce manual errors. 
• Maintain oversight of all POS complaints and claim logs; ensure timely escalation and resolution with banking partners. 
• Resolve escalated discrepancies in POS settlements and revenue records in collaboration with Treasury and Operations. 
• Establish and maintain a robust control framework for sales reconciliation, cash collection, and POS transaction integrity. 
• Monitor POS terminals and settlement data across platforms to ensure timely banking and accurate financial reporting. 
• Review and approve revenue assurance reports, identifying anomalies, revenue losses, or system/process gaps. 
• Oversee daily, weekly, and monthly reconciliations of cash and POS sales across all stores, ensuring alignment with bank remittances. 
• Support strategic initiatives such as new store openings, platform rollouts, or payment gateway integrations with revenue impact analysis. 
• Mentor and supervise Revenue Assurance Officers and Specialists, ensuring team development and performance management. 
• Report revenue assurance KPIs, trends, and insights to Executive Management to support decision-making. 

Requirements:

• Proven experience in FMCG, QSR, retail, or similar high-volume transaction environments. 
• Strong understanding of POS systems, financial controls, and reconciliation processes. 
• Advanced proficiency in Microsoft Excel; experience with ERP systems (Micrsoft Dynamics). 
• Strong leadership, analytical, and interpersonal skills.

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, or related field. 
• Professional qualification (ACCA, ICAN) is required. 
• Minimum of 7–10 years of experience in finance, audit, or revenue assurance roles, with at least 3 years in a supervisory or managerial position. 

Salary

Application Closing Date: Not specified

Application Instructions:

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