RELATIONSHIP OFFICER AT BASELENDERS LIMITED | RELATIONSHIP OFFICER JOBS IN LAGOS

About Company:

Baselenders Limited is a Lagos-based licensed money lender regulated by the Lagos State Government. We provide fast, responsible, and professionally structured credit to SMEs, professionals, and individuals across Lagos State.

Job Description:

Baselenders is seeking smart, energetic, and result-driven Relationship Officers to join our expanding team in Ikoyi. In this role, you will be the commercial engine of the company, responsible for identifying prospective borrowers, marketing our tailored credit products, and managing the full loan lifecycle. This position blends active field sales with disciplined portfolio management, making it ideal for a high-performing professional who thrives on performance-based earnings and target-driven success.

The ideal candidate possesses an entrepreneurial mindset, excellent interpersonal charm, and the resilience required to maintain a zero-default loan portfolio.

Requirements:

Lead Generation & Loan Marketing

• Active Prospecting: Discover and convert new loan leads through aggressive field sales, strategic referrals, and the activation of personal and professional networks.

• Product Matching: Pitch Baselenders' suite of loan products to prospective customers, effectively highlighting value propositions and competitive advantages.

• Client Advisory: Guide qualified applicants seamlessly through the loan application, onboarding, and documentation processes.

Portfolio Management & Relationship Building

• Retention: Build, nurture, and sustain strong, long-term customer relationships to drive repeat business and client loyalty.

• Risk Monitoring: Continually assess customer risk profiles and track repayment schedules actively to ensure zero disruption in the payment pipeline.

• Recovery Support: Lead proactive recovery efforts and establish early intervention strategies with clients if repayment delays occur.

Reporting & Performance Accountability

• Target Achievement: Consistently meet and exceed established monthly sales volumes and portfolio health KPIs.

• Operational Reporting: Compile and submit structured weekly activity matrices and performance reports to management.

Qualifications and Skills:

Education & Experience

• Degree: OND, HND, or BSc in any discipline (Business, Marketing, or Finance-related fields are an advantage).

• Track Record: Minimum of 2 years of verifiable experience in field sales, loan marketing, microfinance, or broader retail financial services.

Core Skills & Competencies

• Sales Prowess: Exceptional communication, persuasive closing, and high-stakes negotiation skills.

• Risk Awareness: Basic understanding of consumer loan products, debt-to-income calculations, and credit risk assessment.

• Mobility & Drive: Fully comfortable working independently and spending significant time out in the field engaging prospects.

• Mindset: Self-motivated, highly resilient, and intrinsically target-driven.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: career@baselendersng.com using "Relationship Officer – Application" as the subject of the mail.

Note

• Baselenders Limited is an equal opportunity employer.
• All applications will be treated with strict confidentiality.