REGIONAL CUSTOMER MANAGER (RCM) AT FLEXOLUTION NG

About Company:

Flexolution NG - We are a Human Capacity Building and Organizational Development Company with passion for creating flexible, functional and result oriented solutions for managing people, driving learning, facilitating development, tracking employee performance and improving business growth.

We are recruiting to fill the position below:

Job Description:

• If you have experience in customer retention, experience, and relationship management—especially in FMCG or e-commerce, this is your chance to lead and drive customer success in Ikorodu.

Responsibilities

• Manage and grow key customer accounts
• Lead field customer teams (ACMs & reps)
• Improve customer experience and retention
• Track KPIs and resolve customer issues fast
• Build loyalty and long-term relationships

Requirements:

• Candidates should possess a Bachelor's Degree
• 3+ years in customer/account management and in customer-facing roles
• Strong leadership and communication skills
• Experience in FMCG or e-commerce is a big plus
• Based in or willing to work in Ikorodu.

Salary

Application Closing Date: 15th July, 2025

Application Instructions:

Interested and qualified candidates should send their Resume to: careers@omniretail.africa using the job title as the subject of the mail.