PEOPLE & CULTURE MANAGER AT PIKA INSIGHTS

About Company:

Pika Insights is building the data and financial inclusion infrastructure to unlock growth for and from Africa’s informal economy. We empower market traders with tools and services that help them run more profitable and resilient businesses, while generating critical data pathways for the private and public sectors.

Job Description:

• Design and implement core people and culture policies including employment contracts, employee handbooks, performance management, and disciplinary processes.
• Lead the transition of contract based roles to full time employment where applicable, ensuring clear documentation, benefits, and compliant processes.
• Advise on and implement best fit structures for contract agents working with retailers, including contract terms, engagement models, and risk mitigation.
• Ensure compliance with statutory employment and people related obligations, working closely with Finance and external advisors where required.
• Partner with Finance to ensure people practices, payroll inputs, and engagement models align with Nigeria tax reforms effective January 2026.
• Establish clear onboarding, probation, confirmation, and exit processes across all engagement types.
• Create and maintain a safe, respectful, and supportive working environment for all employees and contractors.
• Act as a trusted point of contact for employee and contractor relations, workplace concerns, and people related guidance.
• Support managers with performance management, feedback, and team development.
• Embed and protect Pika’s warm, welcoming culture as the organisation grows.

Requirements:

• Strong understanding of relevant labour laws, contractor engagement, and people operations.
• Experience advising on or managing contract based workforces, including field or agent models.
• Experience working closely with finance teams on payroll, benefits, and tax-related matters.
• Comfortable building structure in fast moving and evolving environments.
• Approachable, empathetic, and trusted, with a strong sense of fairness and professionalism.

What Success Looks Like

• People-related policies and processes are clear, documented, and consistently applied.
• Employment and contractor structures are well defined, compliant, and fit for purpose.
• People operations are aligned with Nigeria labour laws, latest tax reforms and broader regulatory requirements.
• Field agent engagement models are clear, scalable, and legally sound.
• Employees and contractors experience a positive, supportive, and welcoming working environment.
• Pika’s culture remains strong, warm, and values led as the company scales.

Why this role matters:

• As Pika grows, strong people systems and a healthy culture are essential to long term success. This role ensures that the company scales responsibly, treats its people and partners fairly, and manages risk across both employees and field agents.
• By combining compliance, structure, and care for people, this role protects the organisation while preserving the culture that makes Pika special.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Law, Business Administration, or a related field with 7+ years of experience in people and culture or human resources roles, preferably in a growing organisation.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their resumes to: thehrhive@gmail.com using the Job Title as the subject of the mail.