IT APPLICATION LEAD AT OLAM AGRI

About Company:

Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep understanding of market needs built over 33 years. With a strong presence in high-growth emerging markets and products across grains & oilseeds, animal feed & protein, rice, edible oils, specialty grains & seeds, cotton, wood products, rubber and commodity financial services.

Job Description:

• Lead and manage the Level 1 application support team within a manufacturing environment, ensuring timely and effective issue resolution.
• Ensure the stability and optimal performance of SAP applications.
• Coordinate and collaborate with business users, vendor teams, and internal IT teams to deliver robust application solutions and enhancements.
• Drive and manage medium-to-large scale SAP projects from initiation to completion, ensuring successful delivery within scope, time, and budget.
• Analyze and interpret data to generate insightful management reports for informed decision-making.
• Act as a liaison between technical teams and business stakeholders, translating technical concepts into business terms and vice versa.
• Champion continuous improvement in application support processes.

Requirements:

• Proficient in SAP modules: PP (Production Planning), QM (Quality Management), and MM (Materials Management).
• Strong understanding of SAP master data requirements.
• Prior experience in managing SAP service requests (L1 tickets).
• Solid knowledge of business processes: Procure-to-Pay, Produce-to-Finish, Order-to-Cash.
• Experience working on key projects involving SAP and other enterprise applications.
• Effective individual contributor and collaborative team player.

Qualifications and Skills:

• Minimum of 6 years of hands-on experience with SAP applications.
• Proven experience in managing Level 1 application support within a manufacturing environment.
• Strong analytical skills with a keen aptitude for data analysis and management reporting.
• Demonstrated experience in leading and managing IT projects, particularly within SAP.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse stakeholder groups.
• Exposure to Tableau or other Business Intelligence (BI) reporting tools is a plus.
• Proactive, problem-solving mindset with a commitment to continuous improvement.

Salary

Application Closing Date: Not specified

Application Instructions:

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