NETWORK ADMIN ASSISTANT AT SOPHIA ERP LIMITED | NETWORK ADMIN JOBS IN LAGOS

About Company:

Sophia ERP Limited (SEL) is an Enterprise Solutions Development Organization, on a mission to power Governments and Businesses with cost effective and suitable Digital Transformation solutions.

Job Description:

We are seeking a proactive and detail-oriented Network Admin Assistant to support the management, maintenance, and security of our technology infrastructure. In this role, you will be a key player in ensuring our systems and network services run efficiently while providing critical technical and administrative support to our internal teams. Beyond infrastructure, you will also play a role in software quality assurance and the delivery of technical training for our staff and coding bootcamp participants.

The ideal candidate is a tech-savvy professional who thrives in a fast-paced environment and possesses a strong foundational knowledge of networking, hardware, and cybersecurity.

Requirements:

Network & Systems Administration

• Infrastructure Monitoring: Monitor network, server, and system performance to ensure maximum uptime and efficiency.

• Connectivity Support: Assist with LAN/WAN maintenance, Wi-Fi connectivity support, and internet performance monitoring.

• Device Management: Support the configuration of routers, switches, and other network devices, troubleshooting connectivity issues as they arise.

• Maintenance & Security: Perform routine system, antivirus, and security updates across all workstations and servers. Assist in maintaining firewalls, endpoint protection, and access control.

IT Support & User Management

• Access Control: Manage user account setups, password resets, and system permissions administration.

• Technical Helpdesk: Provide first-level technical support, diagnosing and resolving hardware and software issues for end users.

• Asset Tracking: Maintain accurate records of IT assets, network configurations, licenses, and access logs.

• Backup & Recovery: Monitor backup processes and assist in disaster recovery and data restoration activities.

Software Testing & Training

• QA Support: Assist in testing software applications before deployment to ensure functionality and performance; document test results and track bugs for resolution.

• Staff Training: Conduct basic IT orientation and training sessions for staff on company systems and IT best practices.

• Educational Delivery: Facilitate training on assigned technical courses during the company’s coding bootcamps.

Qualifications and Skills:

Education & Status

• Degree: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical exposure).

• Seniority: Must have completed NYSC or possess up to 1 year of relevant experience (Internship, IT Support, or Network Support roles).

Technical Skills

• Networking: Solid understanding of TCP/IP, routers, switches, and Wi-Fi troubleshooting.

• Systems Knowledge: Familiarity with server administration, cybersecurity practices, and hardware support.

• QA & Testing: Understanding of basic software testing processes and bug reporting.

• Documentation: Strong organizational skills with the ability to maintain clear IT policies, procedures, and troubleshooting guides.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: careers@sophiaerp.com using the Job Position as the subject of the mail.