HOSPITAL OPERATIONS MANAGER AT TALENTFORGE SOLUTIONS LIMITED | OPERATIONS MANAGER JOBS IN LAGOS

About Company:

Talentforge Solutions Limited (Nigeria) is an HR consulting firm in Lagos focused on recruitment, training, and outsourcing, aiming to link top talent with leading companies through integrity and innovation in HR services.

Job Description:

We are seeking a high-caliber Hospital Operations Manager to serve as the strategic engine of our healthcare facility in Anthony. In a hospital environment, operations are a high-stakes ecosystem where administrative precision directly impacts clinical outcomes. This role is designed for a "Healthcare Systems Architect", someone with 3+ years of experience who can bridge the gap between medical staff requirements and administrative efficiency.

Your mission is to ensure that every patient touchpoint, from front-desk registration to equipment availability, operates at peak performance. You will be responsible for the entire operational lifecycle: from managing administrative staff and optimizing workflows to monitoring tight budgets and ensuring medical equipment is meticulously maintained. If you possess the leadership grit to manage a diverse team and the problem-solving ability to enhance patient satisfaction, we want you to lead our operations.

Requirements:

1. Service Delivery & Workflow Optimization

• Daily Operational Oversight: Ensure the hospital runs smoothly by supervising administrative staff and coordinating office activities across all departments.

• Clinical Collaboration: Work closely with medical teams to identify bottlenecks in patient flow, optimizing the journey from admission to discharge.

• Policy Governance: Implement and refine standard operating procedures (SOPs) that elevate the standard of patient care and safety.

2. Resource Stewardship & Financial Control

• Budget Monitoring: Oversee the operational budget, ensuring that costs are controlled without compromising the quality of medical services.

• Supply Chain Management: Manage the procurement and inventory of essential medical supplies, ensuring that the facility is never under-resourced.

• Facility Maintenance: Coordinate the maintenance and repair of medical equipment and hospital infrastructure to prevent downtime in critical care.

3. Patient Experience & Compliance

• Satisfaction Initiatives: Design and monitor feedback loops to measure patient satisfaction, implementing corrective actions where service gaps are identified.

• Administrative Leadership: Lead and mentor a team of administrative professionals, fostering a culture of empathy, professionalism, and high performance.

• Compliance Management: Ensure all administrative and operational activities comply with Nigerian healthcare regulations and internal hospital policies.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree in Healthcare Management, Business Administration, or a related field.

• Experience: 3+ years of progressive operations and office management experience within a Healthcare or Clinical setting.

• Tech Savvy: Proficiency in Hospital Management Systems (HMS) and Microsoft Office Suite.

Core Competencies

• Leadership Mastery: Strong ability to lead multidisciplinary teams and manage conflict in a high-pressure environment.

• Analytical Problem Solving: Ability to interpret operational data and turn it into actionable efficiency improvements.

• Communication: Exceptional interpersonal skills to liaise between medical personnel and non-clinical staff.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: resume@talentforgesolutions.com.ng using the Job Position as the subject of the mail.