CUSTOMER SERVICE REPRESENTATIVE AT SRS COLLECTION | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

The SRS Collection, an exquisite haven where opulence harmonizes with serenity in the vibrant city of Lagos. Immerse yourself in the pinnacle of refined living within our meticulously curated residences, offering an unparalleled retreat from the commonplace.

Job Description:

• Respond promptly to customer inquiries via phone, email, chat, or in person
• Handle and resolve customer complaints in a professional manner
• Provide accurate information about products, services, and company policies
• Maintain customer records and document interactions
• Follow up with customers to ensure issues are resolved
• Escalate complex issues to the appropriate department when necessary

Requirements:

• Minimum of BSc Degree in any related field
• Proven experience in customer service is an advantage
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution skills
• Ability to work independently and as part of a team
• Basic computer skills and familiarity with CRM systems is a plus.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: srsrecruitment2025@gmail.com using the job title as subject of the mail.