CUSTOMER SERVICE REPRESENTATIVE AT BOXIFY LOGISTICS

About Company:

Boxifynow is Nigeria’s leading one-stop solution for all your Xpress deliveries, Freight Logistics, warehousing /Fulfillment and professional service needs. We are Nigeria’s leading food and professional services delivery online platform.

Job Description:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: support@myboxify.app using the position as subject of email.