CUSTOMER SALES OFFICER AT SMASH TECHNOLOGY

About Company:

Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others. Smash Technology is a combination of almost a decade of visionary leadership, hard work, and dedication from many experienced and committed men and women who are aligned with the core purpose and goal of the brand.

Job Description:

• Manage inbound and outbound sales communications from prospective clients.
• Convert leads into paying customers through persuasive communication and follow-up.
• Build and maintain strong relationships with clients to encourage retention and referrals.
• Present company products and services professionally to clients via calls, emails, and online platforms.
• Track and report daily sales activities and client feedback accurately.
• Collaborate with the branch manager and sales head to develop strategies that drive conversions.
• Meet or exceed monthly and quarterly sales targets.
• Maintain records of all transactions and ensure compliance with company procedures

Requirements:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build positive relationships.
• Problem-solving and conflict resolution skills.
• Ability to remain calm and professional under pressure.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM software.
• Strong organizational and multitasking ability.
• Customer-focused mindset and keen attention to detail.

Other Requirements

• Willingness to work flexible schedules (including remote weekends if required).
• High level of integrity and professionalism.
• Team-oriented with a proactive attitude

Qualifications and Skills:

• Minimum of OND / HND / Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.
•  3–8 years of proven experience in customer service, client relations, or a related role.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: hr@smashtechgroup.com using the position as subject of email.