About Company:
CashXpress Nigeria Limited, a fast-paced fintech company in Lagos, Nigeria, is recruiting to fill the position below:
Job Description:
- We are seeking a results-driven and highly motivated Collection Specialist to join our team.
- The ideal candidate will be responsible for managing overdue accounts, engaging customers professionally, and ensuring effective recovery of outstanding payments while maintaining excellent customer relationships.
Key Responsibilities
- Contact clients via phone calls, emails, and text messages to discuss due and overdue payments.
- Negotiate repayment plans and follow up on outstanding debts in a professional manner.
- Review loan agreements, payment histories, and account records to determine appropriate collection strategies.
- Negotiate settlements, restructuring plans, and payment arrangements with customers.
- Maintain accurate records of all communications, payment commitments, and account status in the company’s database/system.
- Provide guidance and support to clients by addressing concerns and offering suitable repayment options.
Requirements:
- Bachelor’s Degree in Finance, Business Administration, or any related field.
- Must have completed NYSC.
- Experience in Debt Collection, Customer Service, or Financial Services is highly preferred.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work under pressure and meet recovery targets.
Salary
Very attractiveApplication Closing Date: 06th March, 2026
Application Instructions:
Candidates should send their Resume and Cover Letter to: hr@cashx.ng using "Collection Specialist" as the subject of the mail.
Job Information
Deadline
06/03/2026
Job Type
Full-time
Industry
Finance/ Accounting
Work Level
Experienced
State
Lagos
Country
Nigeria