BILLING OFFICER AT DUKES NEUROSURGERY AND SPECIALIST HOSPITAL | BILLING JOBS IN LAGOS

About Company:

Dukes Neurosurgery and Specialist Hospital is a multi-specialist hospital located in the heart of Lagos, Nigeria, dedicated to providing world-class neurosurgical and specialized medical care. Our mission is to provide patient-centered, world-class healthcare services in the field of surgery with the help of well-trained super-specialists and committed staff.

Job Description:

We are seeking a technically precise and high-integrity Billing Officer to anchor our financial operations. In a neurosurgical and specialist environment, success is defined by "Billable Fidelity", the ability to accurately capture complex surgical charges, navigate intricate HMO authorizations, and provide transparent financial guidance to patients during high-stress medical events. This role is designed for a "Financial Stewardship Specialist" with at least 2 years of experience who can blend "Numerical Accuracy" with the "Diplomacy" required to manage insurance coordination and revenue collection.

Your mission is to ensure "Seamless Revenue Inflow and Absolute Billing Transparency." You will be the primary liaison between clinical services and financial settlement: responsible for everything from pre-authorization checks to final reconciliation. If you possess "Organizational Grit," proficiency in Hospital Management Software (HMS), and a deep understanding of HMO protocols, we want you to drive our operational excellence

Requirements:

1. Charge Capture & Invoicing Governance

• Precision Invoicing: Manage the end-to-end patient billing lifecycle, ensuring every specialist consultation, diagnostic test, and neurosurgical procedure is captured accurately.

• Neurosurgical Billing Literacy: Develop a deep understanding of specialized procedure codes and consumables to minimize under-billing or charge leakages.

• Transparency Advocacy: Provide patients and their families with clear, detailed explanations of bills, ensuring a seamless and ethical financial experience.

2. Insurance & HMO Orchestration

• Authorization Management: Coordinate with Health Maintenance Organizations (HMOs) to secure timely pre-authorizations for surgeries and admissions.

• Claim Integrity: Review insurance claims for accuracy and compliance with provider contracts to reduce the rate of denials and delays.

• Reconciliation Mastery: Perform daily reconciliations of payments received against invoices issued, ensuring all financial data is synchronized within the hospital system.

3. Compliance & Financial Coordination

• Regulatory Stewardship: Maintain accurate, confidential, and up-to-date financial records in accordance with hospital policies and healthcare data protection standards.

• Conflict Resolution: Proactively manage billing disputes and payment delays, utilizing professional conflict resolution skills to achieve amicable settlements.

• Workflow Support: Collaborate with the clinical and administrative teams to optimize the financial discharge process, reducing patient wait times.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s Degree or HND in Accounting, Finance, or Business Administration.

• Experience: Minimum of 2 years of specific experience in hospital billing, ideally within a specialist or tertiary facility.

• Technical Mastery: High proficiency in Microsoft Office (Excel) and hands-on experience with Hospital Management Software (HMS).

Core Competencies

• Numerical Grit: Exceptional attention to detail with a "Zero-Error" mindset regarding financial data.

• Ethical Integrity: Unwavering commitment to confidentiality and transparent financial practices.

• Interpersonal Diplomacy: Strong communication skills to manage sensitive financial discussions with patients under pressure.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: careers@dukesneurosurgerysh.com using the Job Position as the subject of the email.