ADMIN / OPERATIONS COORDINATOR (REMOTE) AT SOS CONSULT

About Company:

Built on Client Trust. SOS Consulting Services is one of the top-rated ERP partners for customer satisfaction and long-term success.

Job Description:

You will be the operational backbone of the company.

• Lead List Management
  • Clean, format, and maintain our master lead database
  • Remove duplicates, validate phone numbers, fix errors
  • Segment leads for outreach, nurture, and priority sequences

• Weekly Dialer Updates
  • Upload fresh leads weekly
  • Remove old/invalid numbers
  • Sync dialer data with our CRM and internal sheets

• Cold Email Infrastructure Management
  • Create weekly outbound campaigns
  • Upload lists, monitor bounce rates, check domain health
  • Track deliverability and report performance

• SDR Quality Control
  • Review call logs, notes, statuses, and follow-up tasks
  • Ensure the SDR team follows process
  • Flag errors or gaps and escalate as needed

• Reporting
  • Prepare weekly performance reports
  • Highlight trends, insights, and bottlenecks
  • Track key operational and lead flow metrics

• Operations Management
  • Maintain clean folder structures
  • Update trackers, SOPs, and workflows
  • Run weekly system health checks
  • You will operate with minimal supervision, but maximum ownership.

Requirements:

• Strong Excel/Google Sheets skill
• Experience with CRM systems (Pipedrive preferred, but not required)
• Experience in admin, ops, data entry, sales support, or virtual assistance
• Strong written communication
• Ability to work independently and follow processes
• High commitment to accuracy and clean data

Qualifications and Skills:

Someone who is…

• Extremely detail-oriented
  • You notice mistakes others overlook.
• Organized & process-driven
  • You love checklists, clean data, and structure.
• Tech-savvy
  • You learn new platforms quickly.
• Reliable & consistent
  • You show up, execute well, and communicate clearly.
• Calm under pressure
  • You can handle multiple moving pieces without stress.
• Loves the backend
  • You prefer order, accuracy, and systems over front-line sales.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply