OPERATIONS MANAGER AT FAIRMONEY MICROFINANCE BANK

About Company:

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Description:

• As the Operations Manager, you will direct and refine all operational procedures.
• Your role involves leading and managing all local operational activities, guaranteeing adherence to regulatory guidelines, operational efficiency, and scalability to fulfill user requirements in Nigeria.

Responsibilities

• Managed the overall operations and administration of business functions, including leading GPS, back office, finance, etc.
• Monitor operational performance metrics and take corrective actions as needed to achieve operational goals.
• Collaborate with senior management to align operational goals with overall business objectives.
• Supervise daily operations to ensure a seamless process and oversee the execution of daily tasks.
• Identify opportunities for process improvement and best practices to enhance operational efficiency and service delivery.
• Monitor and report on financial performance related to operational activities.
• Address and resolve operational issues and client complaints in a timely and effective manner.

Requirements:

• Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.
• 5+ years of experience in Operational Management, financial analysis, or a similar role within banking, financial services, or corporate finance.
• Strong leadership, team management, problem-solving, and decision-making skills.
• Excellent communication, interpersonal skills, and project management abilities.
• Proficiency in Microsoft Office Suite, Google Suite, etc.
• Experience with international teams is a plus.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Hybrid work
• Paid Time Off

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY

Recruitment Process

• A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
• Assignment (Takeaway)
• Assignment review and a technical interview with Risk Managers for 45-60 minutes.
• Final Interview 45 minutes.