EXPERIENCE OFFICER AT GIG MOBILITY | EXPERIENCE OFFICER JOBS IN LAGOS

About Company:

GIG Mobility (GIGM)originated in 1998 as God is Good Motors, a traditional bus service founded by Edwin and Stella Ajaere. Following a leadership change in 2009 to Chidi Ajaere, the company rebranded in 2010 to GIG Mobility, transforming into a technology-driven, app-based, and digitally focused transport company with regional operations in West Africa

We are recruiting to fill the position below:

Job Description:

• Sell bus tickets at GIGM terminals to walk-in guest
• Make and/or change travel reservations for walk-in guests using the online booking system
• Create and maintain guest reservation records
• Resolve service problems by clarifying the guest complaint via phone, email, and in person
• Forward booking/traveling reschedule request to the concerned unit
• Serve guests by providing service information related to traveling schedule, fare, and payment
• Announce arrival and departure information using the public address system
• Assist in guest luggage check-in
• Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
• Adhere to the company’s policy on guaranteed reservations and no-shows.
• Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
• Promote the online booking, app downloads and other products and services of the company to customers.

Requirements:

• Interested candidates should possess a relevant qualifications with years of work experience

Salary

Application Closing Date: 27th February, 2026

Application Instructions:

Candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.