CUSTOMER RELATIONSHIP OFFICER AT INTERRAND HOMES AND PROPERTIES LIMITED

About Company:

Interrand Group operates in construction, agriculture, energy, mining, and real estate, delivering innovative solutions and sustainable practices.

Job Description:

• Attend to client inquiries, walk-ins, and calls promptly and professionally.
• Build and maintain positive relationships with clients and prospects.
• Follow up on leads, client feedback, and after-sales engagement.
• Maintain a detailed database of clients and track communication history.
• Support marketing and sales teams in client engagement activities.
• Resolve customer complaints tactfully and escalate unresolved issues where necessary.
• Contribute to developing strategies that enhance client satisfaction and retention.

Requirements:

• Minimum of B.Sc Degree / HND qualification in Marketing, Business Administration, Mass Communication, or a related field.
• Minimum of 3 years proven experience in customer service, client relations, or similar role (experience in real estate or construction industry is an added advantage).
• Excellent communication and interpersonal skills.
• Strong negotiation and presentation abilities.
• Customer-focused attitude with a passion for service excellence.
• Proficiency in Microsoft Office tools and CRM applications.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV and Cover Letter to: newrecruitint@gmail.com using “Application for Customer Relationship Officer” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.