DATABASE MANAGER AND APPLICATION (INSURANCE) AT DUNN & BRAXTON

About Company:

We are a team of professionals with a combined experience of over 50 years, dedicated to helping our clients advance their cause.

Job Description:

Business Process Analysis:

• Analyze current business processes and identify areas for improvement. Develop and document business requirements and process maps.
• Identifies opportunities for process improvement and contributes to departmental initiatives.

ERP System Analysis:

• Analyze ERP system capabilities and configure the system to meet business requirements.

Solution Design:

• Design and propose solutions to meet business needs, including process changes, system configurations, and custom development.

Collaboration:

• Work closely with stakeholders, including business leaders and end-users, to understand business needs and requirements, and collaborate with service providers to resolve incidents, implement upgrades, and deploy new solutions.
• Participate in the implementation of Business Application and support initiatives in all subsidiaries.

Requirements Gathering:

• Gather and document business requirements through interviews, workshops, and surveys, while conducting research and suggesting new database products, services, and protocols.
• Build database systems of high availability and quality, depending on each end user's specialized role.

Testing and Quality Assurance:

• Develop and execute test plans to ensure the ERP system meets business requirements, while performing regular tests and evaluations to ensure data security, privacy, and integrity.

Training and Support:

• Develop training materials and technical manuals and provide support to end-users to ensure the successful adoption of the ERP system and business application usage.
• Determines, enforces, and documents database policies, Application Operating Manuals, and standards.

Project Management:

• Assist with project planning, coordination, and execution to ensure projects are completed on time and within budget.

Continuous Improvement:

• Identify opportunities for process improvements and propose solutions to increase efficiency and effectiveness.

Database Administration:

• Carry out database administration on MS SQL Databases and other banking applications.
• Ensure databases are backed up at intervals in a secure location using high-speed transaction recovery techniques and backup data.
• Resolves database usage issues and malfunctions.
• Monitors database performance, implements changes, and applies new patches and versions when required.

Application Support:

• Ensure the service availability for all business applications.
• Provide 1st and 2nd Level support for users.
• Provide effective support for other Business Applications for optimal uptime.
• Review and manage database incidents of other business applications.
• Provide support during deployments of new applications and upgrades.

Requirements:

• Experience with ERP systems, such as Turnquest, SAP, Oracle, Microsoft Dynamics, or similar.
• Strong understanding of business operations, processes, and systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with project management methodologies and tools.
• Experience with data analysis tools, such as Excel, Tableau, or Power BI.
• Experience with business process modeling tools, such as BPMN, Visio
• Experience with ERP systems, such as Turnquest, SAP, Oracle, Microsoft Dynamics, Linux OS, or similar.

Qualifications and Skills:

Qualifications/Educational Background:

• Bachelor’s degree in Business Administration, Computer Science, or related field.

Experience:

• Minimum 7-10 years of experience in ERP implementation, business analysis, application support, data management, or related field.

Salary

Application Closing Date: Not specified

Application Instructions:

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