IT SUPPORT OFFICER / SOCIAL MEDIA MANAGER AT THYAURA LIMITED | IT / SOCIAL MEDIA JOBS IN LAGOS

About Company:

Thyaura Partners Concept Limited is an ISO9001-2015 certified company driven by innovative technology, delivering outstanding integrated support services in Commercial and Residential Facility Management, Professional and Specialized Cleaning Services, Height Services and Equipment Leasing.

Job Description:

We are seeking a versatile and proactive IT Support Officer / Social Media Manager to anchor both our technical infrastructure and our digital brand presence. In a modern business environment, success is defined by "Operational Fluidity", ensuring that the team has the tools to work without interruption while simultaneously maintaining a high-energy, professional presence online. This role is designed for a "Digital Generalist" who can blend "Hardware Troubleshooting" with the "Creative Grit" required to manage viral social media campaigns.

Your mission is to ensure "Zero-Downtime Connectivity and Consistent Brand Growth." You will be the primary technical and creative engine: responsible for everything from network maintenance and cybersecurity to graphic design and social media analytics. If you possess "Technical Agility," a talent for visual storytelling, and a deep commitment to high-fidelity IT practices, we want you to drive our digital frontier in Anthony.

Requirements:

1. Technical Infrastructure & Systems Governance

• Hardware & Network Stewardship: Provide end-to-end support for computers, printers, and internet connectivity, ensuring all hardware is configured for peak performance.

• System Integrity: Manage company emails, user access controls, and cybersecurity protocols to protect organizational data from external threats.

• Cybersecurity Awareness: Implement data backup schedules and promote safe IT practices across the organization to prevent data loss or security breaches.

• Operational Readiness: Troubleshoot software and network issues in real-time and provide technology setup for critical meetings and corporate events.

2. Social Media Architecture & Brand Engagement

• Content Engineering: Create, schedule, and publish high-impact content across Instagram, LinkedIn, Facebook, and X (formerly Twitter).

• Multimedia Design: Utilize your creative skills to design graphics and edit short-form videos that enhance marketing campaigns and brand aesthetics.

• Community Diplomacy: Act as the professional voice of the company online, monitoring accounts and responding to messages and comments to foster a loyal digital community.

• Web Management: Maintain and update the company website to ensure it remains a modern, functional gateway for potential clients and partners.

3. Analytics & Digital Strategy

• Performance Tracking: Monitor social media metrics and prepare periodic reports that translate "likes and shares" into actionable business insights.

• Growth Strategy: Develop and implement digital marketing initiatives that leverage online promotions and advertisements to increase brand awareness.

• Trend Adaptation: Stay at the cutting edge of both IT tools and social media algorithms to ensure the company remains competitive in a fast-evolving digital landscape.

Qualifications and Skills:

Professional Profile

• Education: Relevant qualifications in Information Technology, Computer Science, Mass Communication, or a related field.

• Experience: Proven track record in a dual-capacity role or combined experience in IT support and digital content management.

• Technical Mastery: Proficiency in hardware troubleshooting, network configuration, and graphic design software (e.g., Canva, Adobe Creative Suite).

Core Competencies

• Multitasking Grit: Ability to switch seamlessly between a technical "repair" mindset and a creative "branding" mindset.

• Communication Mastery: Strong written and verbal skills for both professional reporting and engaging social media copywriting.

• Analytical Prowess: A data-driven approach to social media growth and system performance monitoring.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested candidates should send their CV to: hiring@thyaura.com using the Job Position as the subject of the mail.