CUSTOMER SALES OFFICER AT SMASH TECHNOLOGY | CUSTOMER SALES OFFICER JOBS IN LAGOS & ABUJA

About Company:

Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, etc.

Job Description:

We are seeking a high-performing, results-oriented Customer Sales Officer to join our office-based sales team. Unlike traditional field marketing, this role focuses on the "Art of the Close"—taking high-quality, generated leads and converting them into paying clients through expert persuasion, persistent follow-up, and strategic negotiation. This position is designed for a sales professional who thrives on hitting targets and is motivated by a transparent, tiered commission structure that rewards high volume. If you are an articulate communicator who can turn a "maybe" into a "yes" while providing elite service, this role offers a stable foundation with unlimited earning potential.

Requirements:

1. Lead Conversion & Sales Mastery

• Inbound/Outbound Excellence: Manage all sales communications via calls, emails, and digital platforms, ensuring a high-energy and professional brand representation.

• Persuasive Negotiation: Guide prospective clients through the sales funnel, addressing objections and articulating value to secure confirmed sales.

• Pipeline Management: Maintain a rigorous follow-up schedule to ensure no lead goes cold, maximizing the conversion rate of every provided resource.

2. Relationship Stewardship & Growth

• Client Retention: Build and maintain strong professional relationships to encourage repeat business and organic referrals.

• Strategic Collaboration: Partner with the Branch Manager and Sales Head to refine scripts, identify market trends, and implement strategies that drive higher conversion rates.

• Professional Presentations: Present the company's service catalog with clarity and confidence, ensuring the client’s needs are met with the right solutions.

3. Data Integrity & Compliance

• Activity Tracking: Log and report daily sales activities, client feedback, and transaction statuses with 100% accuracy.

• System Proficiency: Utilize CRM software and Microsoft Office tools to manage client databases and maintain a clear "source of truth" for management.

• Operational Compliance: Ensure all transactions and client interactions adhere to company procedures and regulatory standards.

Qualifications and Skills:

Education & Experience

• Academic: Minimum of OND, HND, or Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.

• Tenure: 3–8 years of proven experience in customer service, client relations, or a dedicated sales role.

• Track Record: Demonstrated ability to meet or exceed sales targets in a structured environment.

Core Competencies

• Communication: Exceptional verbal and written skills with a sharp, persuasive edge.

• Tech Literacy: High proficiency in Microsoft Office (Excel/Word) and familiarity with CRM systems.

• Personal Attributes: High emotional intelligence, problem-solving skills, and the ability to remain calm and professional under high-pressure sales periods.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: hr@smashtechgroup.com using the position as subject of email.