COORDINATOR - FACILITIES

About Company:

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Job Description:

• Ensure preventive maintenance are carried out on technical and non-technical buildings across MTNN Regions including; water supply/treatment, sewage evacuation, roofing, building exterior, furniture/fixtures/appliances, lifts, access control systems, fire protection systems,  and CCTV systems, for adequacy.
• Assure required specifications, scope and set objectives for the installation, and acceptance of building systems e.g. access control, closed circuit TV, fire detection and fire suppression systems are met; as well as timely and concise functional and operations reports are prepared.
• Oversee deployment of required building infrastructure and systems resources during office expansion projects as well as provide maintenance support to expatriate residences when required.
• Guide service providers to focus on high priority areas for increasing KPIs.
• Monitor Contractual KPI, keep track of the values against Targets and conduct regular audit of contractual term and compliance.
• Partner Performance assessment routine performance reviews and governance.
• Evaluate partner and Service provider performance reports for accuracy and consistency.
• Ensure regular performance reports are received from service provider.
• Highlight and follow up with service provider critical areas for improvement.
• Review customer issues in respect of buildings and infrastructure and resolve related problems accordingly.
• Implement mechanisms to resolve customers’ issues and provide update during resolution.

Requirements:

3 – 7 years’ experience in an area of specialization; with experience working with others

• Experience working in a medium organization 
• Experience in a Facilities Management, Service or Logistics function in a structured environment involving managing multiple service providers 

Qualifications and Skills:

• First degree in related discipline 
• Fluent in English

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK THE LINK BELOW TO APPLY