About Company:
Busha is one of Africa’s leading digital asset platforms. We are on a mission to onboard millions of Africans into the crypto economy, and we are building software and services that will enable our users to experience the blockchain-enabled future of finance.
Job Description:
We are seeking a vigilant and detail-oriented Compliance Officer to serve as the primary guardian of platform safety at Bumpa. This role is a strategic blend of fraud detection, investigative journalism, and financial recovery. You will be responsible for identifying suspicious transaction patterns, conducting deep-dive investigations into merchant behavior, and owning the end-to-end chargeback lifecycle. By working at the intersection of Risk, Product, and Engineering, you will minimize fraud losses, enforce strict regulatory standards (CBN, AML/CFT, PCI DSS), and ensure a secure ecosystem for both our merchants and shoppers.
Requirements:
1. Fraud Monitoring & Forensic Investigation
Active Surveillance: Utilize the Fraud Reporting System and internal risk tools to monitor transaction patterns and system alerts for anomalies.
Incident Management: Lead end-to-end investigations from the initial report to final resolution, distinguishing between genuine consumer disputes and organized fraud.
Sanctioning: Prepare comprehensive case summaries to support account restrictions, merchant sanctions, or financial recoveries.
2. End-to-End Chargeback Ownership
Lifecycle Management: Own the full chargeback process, including evidence gathering, timely bank escalations, and resolution closure.
Financial Recovery: Ensure accurate deductions are applied to merchant wallets or settlements following chargeback outcomes.
Trend Analysis: Identify root causes of chargebacks (e.g., service failure vs. friendly fraud) and recommend preventative controls to the Product team.
3. Compliance, Risk & Prevention Strategy
Regulatory Governance: Maintain strict adherence to CBN, AML/CFT, and PCI DSS requirements during merchant onboarding and KYC/KYB reviews.
Control Optimization: Propose updates to risk scoring models and automated alerts to Engineering to plug identified gaps in platform safety.
Cross-Functional Training: Educate Sales, Support, and Ops teams on emerging fraud vectors and best practices for chargeback prevention.
Qualifications and Skills:
Professional Experience & Education
Education: Bachelor’s degree in Finance, Risk Management, Law, Economics, or a related field.
Tenure: 1–3 years of experience in Fraud Analysis, Trust & Safety, or Fintech Risk Operations.
Technical Edge: Hands-on experience specifically managing chargebacks, disputes, or payment reversals within a payment gateway or digital platform.
Core Skills
Analytical Rigor: Ability to interpret complex transaction data to identify subtle fraud patterns.
Fintech Literacy: Understanding of card-not-present (CNP) transactions, bank transfers, and common fintech fraud vectors.
Integrity: Exceptional ethical standards and the ability to handle sensitive financial data with absolute confidentiality.
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
Interested and qualified? Go to Busha Digital LTD on getbumpa.seamlesshiring.com to apply
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Finance/ Accounting
Work Level
Experienced
State
Lagos
Country
Nigeria