COMMUNITY LEAD AT CO-CREATION HUB (CCHUB)

About Company:

CcHUB is Nigeria’s first open living lab and pre-incubation space being designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

Job Description:

Strategic Community Building and Engagement:

• Design and oversee the implementation of the GATEWAY Program’s community management strategy across hubs, digital platforms, and physical engagement spaces.
• Cultivate vibrant, inclusive communities that foster belonging, collaboration, and peer-to-peer learning.
• Oversee both online and offline engagement models, ensuring consistency, scalability, and innovation across states.
• Provide strategic direction for community-led events, peer-learning forums, and engagement campaigns, ensuring alignment with program objectives.

Participant Support and Pathways:

• Ensure participants have access to timely, effective support through well-coordinated escalation systems.
• Strengthen pathways linking participants to training, gig platforms, financial services, and mentorship opportunities.
• Provide leadership to resolve systemic participant challenges by analyzing recurring issues and coordinating program-level improvements.

Ecosystem Partnerships and Stakeholder Engagement

• Represent the community function in high-level stakeholder forums, ensuring participant voices shape program strategy and delivery.
• Drive collaboration with local organizations to deepen grassroots reach and inclusion.

Monitoring, Learning, and Reporting:

• Establish frameworks for measuring community growth, engagement, inclusivity, and impact across states.
• Guide the collection and analysis of participant feedback to inform continuous improvement.
• Ensure success stories, case studies, and community insights are systematically documented and shared with program leadership and donors.

Leadership, Mentorship, and Inclusion:

• Lead, mentor, and build the capacity of Community Managers and Learning Community Coordinators to deliver consistently across all states.
• Promote equity and accessibility in community initiatives, ensuring marginalized groups (young women, PWDs, displaced youth) are effectively reached.
• Model inclusive leadership and build a culture of trust, accountability, and continuous learning within the community team.

Key Performance Indicators

• Strategic Community Building and Engagement
• Participant Support and Pathways
• Ecosystem Partnerships and Stakeholder Engagement
• Monitoring, Learning, and Reporting
• Leadership, Mentorship, and Inclusion

Requirements:

• Strong leadership and people management skills with experience coaching and mentoring teams.
• Advanced strategic planning and execution skills in community development.
• Excellent interpersonal, negotiation, and stakeholder management abilities.
• Strong understanding of digital engagement tools, social platforms, and community analytics.
• Ability to design inclusive, scalable, and data-driven community engagement models.
• Skilled in conflict resolution, trust-building, and ecosystem partnership development.
• Analytical mindset with the ability to translate data into actionable insights for program improvement.

Qualifications and Skills:

Education:

• Bachelor’s degree in Social Sciences, Communications, Community Development, or a related field (Master’s preferred).

Experience:

• 8–10 years of progressive experience in community leadership, youth mobilization, or large-scale engagement programs.
• Proven experience designing and implementing multi-state or multi-country community strategies.
• Track record of managing senior community managers, engagement officers, or volunteers.
• Demonstrated experience working with marginalized populations, particularly youth and women, and building inclusive ecosystems.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply