BUSINESS DEVELOPMENT MANAGER AT SYNAPSE SERVICES

About Company:

Synapse Services is a privately owned and managed Center for Psychological Medicine with the head office in the heart of Nigeria. We provide first-class psychological and psychiatric care as well as treatment of addictions, with a range of therapeutic programs suited to individual needs.

Job Description:

Business Strategy & Coordination

• Work with Synapse’s business development team to implement coordinated business strategies across branches.
• Develop and track KPIs to drive client growth, referral volume, and service uptake.
• Ensure the Mustard Centre maintains consistent quality and responsiveness in client engagement.
• Forge new partnerships with corporate organizations, schools, government agencies and NGOs.
• Promote EAPs and structured mental health programs for workplaces and institutional clients.
• Represent the Centre in external meetings, pitches, and strategic forums.

Service Line Growth

• Spearhead awareness campaigns for our ADHD treatment services, positioning Mustard as a national and regional leader.
• Lead community and industry education efforts around rTMS therapy for depression and related conditions.
• Work with clinicians to strengthen internal and external referral systems, including partnerships with psychiatrists, psychologists, and allied professionals.
• Collaborate with the admin and customer service lead to ensure timely follow-up on inquiries, leads, and partner requests.
• Personally follow up with key prospects, clients, and referral partners.
• Collect feedback and identify service gaps or growth opportunities.

Digital & Content Collaboration

• Work with the media/digital team to create impactful content across platforms, especially around ADHD and rTMS.
• Help plan and maintain a vibrant YouTube channel focused on mental health awareness and ADHD education.
• Contribute to storytelling and media efforts that showcase Mustard’s unique services and client success stories.

Requirements:

• Solid experience writing proposals, developing strategies, and closing partnership deals.
• Familiar with digital platforms (especially YouTube, Instagram, LinkedIn).
• Able to lead and execute public-facing campaigns and internal coordination projects.
• Strong presentation, research, and reporting skills.
• Desired: Experience in the mental health or healthcare space.
• Desired: Previous work in ADHD-related services or neurodiversity advocacy.
• Desired: Experience launching or growing a speciality health service or clinic.

Qualifications and Skills:

• Bachelor’s degree in Business, Psychology, Healthcare Admin, Marketing, or a related field.
• 3–5 years of experience in business development, partnerships, or strategic outreach, ideally in healthcare or wellness.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: Businessjobs@synapseservices.org using the position as subject of email.