AFARI TRAVELS & TOURS LIMITED RECRUITMENT FOR TRAVEL SPECIALIST / TRAVEL INTERN | TRAVEL SPECIALIST JOBS IN LAGOS

About Company:

AFARI Travels & Tours Limited - Sustainable Travel Approach with Transforming Experiences! We are a travels & tours packaging company that is committed to providing luxury-styled travel management, consultations and tourism. Our services include tours, visa processing assistance, travel planning, accommodation, airport transfers, international money transfers, ticketing, VIP concierge & charter services.

Job Description:

We are seeking a dynamic and highly motivated Travel Specialist / Travel Intern to join our team in Lagos. This role is designed for a detail-oriented individual with a passion for the tourism industry, ranging from high-level package creation to the intricate logistics of trip execution.

As a Travel Specialist/Intern, you will be at the heart of our operations, supporting our senior consultants in delivering world-class travel experiences. You will gain hands-on experience in vendor management, visa processing, and market research, all while contributing to the strategic growth of our travel products.

Requirements:

Package Creation & Market Research

• Product Design: Design innovative travel packages based on rigorous market research and current global industry trends.

• Competitor Analysis: Research and report on the offerings of top competitors to ensure our packages remain high-value and unique.

• Content Creation: Research, draft, and edit blog posts, news updates, and articles for our website and press releases.

Trip Execution & Logistics

• Booking Support: Assist in booking flights, hotels, car rentals, and specialized tours.

• On-Ground Support: Provide logistical support for group tours and travel initiatives to ensure seamless execution.

• Travel Documentation: Prepare and organize essential documents including itineraries, visa papers, and insurance.

Stakeholder & Vendor Management

• Relationship Building: Support communication and build strong relationships with airlines, tourism boards, and hotels.

• Liaison: Coordinate with vendors for confirmations, updates, and last-minute changes to client bookings.

• Visa Assistance: Guide clients through visa requirements and assist in the collation of necessary documentation.

Customer Service & CRM

• Client Support: Provide prompt responses to inquiries and resolve complaints or special requests professionally.

• Feedback Collection: Manage post-travel follow-ups to collect client insights for service improvement.

• CRM Management: Learn and apply industry-standard booking platforms and CRM software to manage leads and client tickets.

Qualifications and Skills:

• Education: Current undergraduate or recent graduate in Travel & Tourism, Hospitality, or Business Administration.

• Interests: A deep-seated interest in travel operations, tour planning, and large-scale logistics.

• Technical Skills:

  • Ability to conduct market research and translate data into travel packages.

  • Proficiency in drafting professional presentations for corporate partners and tourism boards.

  • Familiarity with digital content creation (articles/blogs).

• Core Competencies:

  • Detail-Oriented: Exceptional accuracy in handling travel documentation and logistics.

  • Communication: Strong interpersonal skills for vendor coordination and customer service.

  • Integrity: High level of professionalism in handling sensitive client data.

Salary

Application Closing Date: Not specified

Application Instructions:

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