TICKETING AND TOUR OFFICER AT TALENTFORGE SOLUTIONS LIMITED | TICKETING & TOUR JOBS IN LAGOS

About Company:

Talentforge Solutions Limited (Nigeria) is an HR consulting firm in Lagos focused on recruitment, training, and outsourcing, aiming to link top talent with leading companies through integrity and innovation in HR services.

Job Description:

We are seeking a commercially elite and operationally rigorous Ticketing and Tour Officer to anchor the revenue engine and partner-relations framework of our travel and tour business. In a high-velocity service landscape where institutional momentum is dictated by the velocity of the booking-cycle and the precision of the financial-filter success is defined by "Operational Sovereignty" the ability to harmonize complex vendor-agreements with the clinical precision required for Profitability Monitoring, Ticketing Integrity, and seamless Guest-Documentation. This role is designed as an "Operational Launchpad" a critical mission for an ambitious travel professional who can blend "Commercial Grit" (mastering the complexities of revenue/expense tracking) with the "Structural Agility" required to execute High-Fidelity Booking Workflows.

Requirements:

1. Orchestration & Revenue Governance

• Sovereignty of the Ledger: Monitor bookings, revenue, and expenses to ensure profitability, acting as the primary "Source of Financial Throughput."

• Documentation Architecture: Manage the end-to-end ticketing and documentation lifecycle, providing the "Structural Foundation" for guest satisfaction.

• Integrity Stewardship: Ensure 100% adherence to travel regulations, ensuring the "Source of Institutional Trust" is elite and uncompromised.

2. Tactical Resilience & Partner Logic

• Vendor Sovereignty: Build and maintain strategic relationships with airlines, hotels, and tour operators, acting as the primary "Source of Partner-Relationship Momentum."

• Resource Architecture: Optimize vendor/agent coordination, providing the "Functional Foundation" for competitive pricing and service delivery.

• Performance Stewardship: Analyze profitability metrics, maintaining the "Source of Commercial Clarity."

3. Operational Integrity & Performance Power

• Communication Sovereignty: Act as the primary liaison between vendors and consumers, acting as the primary "Source of Service Alignment."

• Process Architecture: Utilize Travel-Management Toolkits to track inventory and booking flow, providing the "Relational Foundation" for seamless customer experiences.

• Velocity Logic: Utilize Travel-Regulatory expertise to accelerate the "Inquiry-to-Booking" cycle, maximizing the "Source of Tour-Revenue Momentum."

Qualifications and Skills:

Professional Profile

• Experience: Minimum of 2+ years in professional ticketing and tour operations.

• Technical Power: Deep understanding of travel regulations, industry compliance, and vendor management systems.

• Aptitude: Exceptional communication and relationship-building skills; capable of managing financial data with meticulous precision.

• Mindset: Proactive, analytical, and ready to maintain "Revenue Sovereignty" in a fast-paced travel environment.

• Salary: ₦200,000 monthly net (Negotiable based on experience).

Core Competencies

• Commercial Grit: Ability to identify and resolve barriers to booking profitability and partner efficiency.

• Operational Sovereignty: Mastery of the "Book-Issue-Track-Reconcile-Optimize" lifecycle.

• Execution Power: High-discipline approach to vendor relations, financial reporting, and the rigorous maintenance of ticketing-system integrity.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: resume@talentforgesolutions.com.ng using the Job Position as the subject of the email.