REMOTE CUSTOMER EXPERIENCE & LOGISTICS SPECIALIST AT O'SHEDAA & CO | REMOTE JOBS IN LAGOS

About Company:

O'Shedaa & Co. is a Gbagada-based breakfast and brunch company specializing in handcrafted meals, gourmet snacks, and fresh-pressed juices for both individual and corporate clients.

Job Description:

• We are seeking a Customer Experience and Logistics Specialist for a full-time, remote role that requires visiting our Gbagada office four times a month.
• The successful candidate will manage all customer interactions to ensure 100% satisfaction while coordinating logistics to ensure the timely delivery of fresh food across Lagos.
• This role requires strong interpersonal skills, a background in customer support or logistics, and a Bachelor's degree in Business or a related field.

Responsibilities
You will be responsible for:

• Analysis: analyze operational data and working with our internal teams to provide streamlined, customer-focused - solutions that maintain our high standards of excellence.
• Support: Handle all individual and corporate inquiries with 100% satisfaction.
• Logistics: Coordinate fresh food deliveries across Lagos to ensure on-time arrival.
• Data: Track daily sales and delivery feedback to improve our speed.

Requirements:

• Bachelor's Degree in Business, Communications, Logistics, or a related field is preferred.
• Strong Interpersonal Skills and Customer Support experience.
• Proven ability in Achieving Customer Satisfaction.
• Excellent Communication Skills, both verbal and written.
• Strong Analytical Skills to assess data, identify trends, and propose solutions.
• Ability to work collaboratively as part of a team and manage time efficiently.
• Proficiency in logistics coordination or related experience is an advantage.

Salary

Application Closing Date: 20th April, 2026

Application Instructions:

Candidates should send their CV to: Humanresources@oshedaa.com using the job title as the subject of the mail.