OUTSOURCING AND ADMINISTRATIVE OFFICER AT SMART PARTNERS CONSULTING LIMITED

About Company:

Smart Partners Consulting Limited(SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our Clients.

We are recruiting to fill the position below:

Job Description:

• Staff Management : Recruit, Onboarding, Payroll, train, and supervise cleaning staff to ensure that services meet quality standards. Schedule and assign shifts, monitor performance, and address staff concerns promptly.
• Quality Assurance : Inspect job sites to ensure that cleaning/ fumigation services meet customer expectations and industry standards. Develop checklists and quality standards to maintain high levels of cleanliness and hygiene.
• Client Relations : Communicate with clients to understand their cleaning needs, gather feedback, and make adjustments to services as required. Handle customer complaints professionally and work toward solutions that ensure customer satisfaction.
• Scheduling and Coordination: Organize cleaning and other projects schedules to ensure all sites are serviced on time and according to client requirements. Coordinate staff availability to avoid disruptions in service delivery.
• Budget Management: Negotiate with suppliers for best prices and maintain relationships with vendors.
• Safety and Compliance: Ensure all cleaning operations adhere to industry health and safety standards. Implement safety protocols to protect staff, especially when handling hazardous materials or chemicals.
• Equipment Maintenance: Oversee the maintenance and repair of cleaning equipment, coordinating with technicians or vendors for timely repairs and ensuring equipment remains in good working condition.
• Performance Tracking and Reporting: Track key performance indicators (KPIs), such as customer satisfaction, team efficiency, and cost control. Prepare regular reports on operational performance and suggest improvements.
• Process Optimization: Continuously look for ways to improve efficiency in cleaning processes and workflows, reducing time spent on tasks while maintaining quality.
• Project Management: Oversee special cleaning projects, such as deep-cleaning, post-construction cleanup, or seasonal cleaning jobs, ensuring these projects are completed on time and within budget.

Requirements:

• Willing to resume immediately
• A good BSc /HND degree .
• Excellent User of MS Office Suite
• Good communication and project skills.

Salary

Application Closing Date: 17th October, 2025

Application Instructions:

Qualified candidates should send their detailed CV to: talent@smartpartnersng.com using the Job Title as the subject of the email